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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2691-2700 out of 3172

AU

Anonymous User

04/29/22

4 out of 5

"Incredibly Powerful while oddly lacking some key features"

What do you like best about HubSpot Sales Hub? The system is incredibly powerful with some great analytics, particularly with the marketing and website features. We can bring all of our social, paid ads, and forms into one platform and that has allowed our marketing team to become incredibly efficient and agile. The CRM, which is our key business platform now, has provided transparency of all our client and sales data to our entire business. It's dismantled silos of information in our ...

Read more

AU

Anonymous User

04/29/22

4 out of 5

"Powerful sales and Marketing tool"

What do you like best about HubSpot Sales Hub? easy to introduce to newcomers, powerfu without using code What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/29/22

4.5 out of 5

"Most comprehensive SaaS Sales tool"

What do you like best about HubSpot Sales Hub? Excellent customer support and the most comprehensive tool that is in the market. Ease of use and the HS support team is always there for you! All-in-one sales tool where you can track basically everything

MH

Matthew H

04/29/22

4 out of 5

"Organise to maximise"

What do you like best about HubSpot Sales Hub? Organization means when I go home I can forget about work. Bosses also like that they have oversight of my pipeline, but they're my overlords. I don't care what they want - I just like that they leave me alone now!

GC

Greg C

04/29/22

4 out of 5

"Hubspot review"

What do you like best about HubSpot Sales Hub? When you import contacts and companies at the same time, if a company domain name is provided it will automatically associate the contact accordingly. The Company/Contact ID is also a great feature as it allows me to easily change company/contact info and then reimport without any risk of duplicates.

AU

Anonymous User

04/29/22

4 out of 5

"Hubspot is very useful to manage your pipeline by seperating it into fragments"

What do you like best about HubSpot Sales Hub? It is very useful to let everyone else in the team what's going on for a particular party on your pipeline. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/29/22

4 out of 5

"Pretty decent overall - a few workflow problems"

What do you like best about HubSpot Sales Hub? Very nicely laid out Great integrations

AU

Anonymous User

04/29/22

4 out of 5

"Great software and budget friendly"

What do you like best about HubSpot Sales Hub? It is much easier to navigate and visually appealing than other CRMs. Easy to see what is happening in each account. Customer service is super friendly.

AS

Angelika S

04/29/22

4 out of 5

"I recommend"

What do you like best about HubSpot Sales Hub? I like a relatively intuitive way of recording information on contact and on the deal. The dashboard and reports are fairly transparent, although there are still a few features missing that would facilitate sales analysis. I also like that improvements and changes are constantly being made.

PT

Pierre-Yves T

04/29/22

4 out of 5

"Efficient and cost effective CRM tool"

What do you like best about HubSpot Sales Hub? Simplicity of use / possibility of configuration / various level of tarification corresponding to use. Even after months, still discovering new possibilities.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].