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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2671-2680 out of 3172

AU

Anonymous User

05/02/22

4.5 out of 5

"HubSpot Sales Templates"

What do you like best about HubSpot Sales Hub? I use templates to handle sales and info requests. They are easy to use and effective and I can manage the process easily.

FE

Fırat Ersin

05/02/22

4.5 out of 5

"Makes sales process tracking easier"

What do you like best about HubSpot Sales Hub? Custom reporting helps visualize the sales performance. It makes basic-intermediate level reporting easier What do you dislike about HubSpot Sales Hub?

GC

Georgios C

05/02/22

4 out of 5

"HubSpot as a CRM tool for a B2B company"

What do you like best about HubSpot Sales Hub? HubSpot is a user-friendly tool that serves as a CRM tool for Sales & Marketing. In our company we mainly use its automation capabilities (workflows), integrated apps and its easy to navigate Company/contact database.

EF

Eric F

05/01/22

5 out of 5

"Ease of use and automation"

What do you like best about HubSpot Sales Hub? Easy to use. Automation. Also, it easily integrates with Outlook, Zoom, and other products. What do you dislike about HubSpot Sales Hub?

MP

Michael P

05/01/22

5 out of 5

"Hubspot is incredibly user friendly"

What do you like best about HubSpot Sales Hub? The way that customer profiles work is by far my favorite feature. I can see and catalog every previous interaction, and easily create and see the tasks necessary to follow up with the lead.

AA

Alejandro A

05/01/22

5 out of 5

"The perfect tool to drive my business performance and organize myself!"

What do you like best about HubSpot Sales Hub? What I like the most is how easy is to automate simple but essential activities for my day-to-day business development activities. From building templates, and start sequences to sending emails while I sleep, has become a game-changer. Having this automation level has allowed me to focus on more strategic aspects of my job. Another thing I like is the Hubspot Academy. I use it to learn more about functions that could potentially help my job.

AU

Anonymous User

05/01/22

5 out of 5

"Can't see myself using any other software"

What do you like best about HubSpot Sales Hub? easiness to use and be able to gather data fast to make the right decisions What do you dislike about HubSpot Sales Hub?

JV

Jacques V

05/01/22

4 out of 5

"Great solution when starting your digital marketing journey"

What do you like best about HubSpot Sales Hub? Hubspot offers a full suite of solutions alongside training and certifications. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/30/22

3.5 out of 5

"Easy to use"

What do you like best about HubSpot Sales Hub? Easy to customize views, pretty intuitive What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/29/22

4 out of 5

"there are some improvements to be done"

What do you like best about HubSpot Sales Hub? it is easier to see through between tasks What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].