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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2661-2670 out of 3172

AU

Anonymous User

05/02/22

5 out of 5

"Hubspot makes my daily life so much easier"

What do you like best about HubSpot Sales Hub? Using templates and tasks is non-negotiable for me. It makes my work so much faster and more convenient. What do you dislike about HubSpot Sales Hub?

TM

Tiara M

05/02/22

5 out of 5

"HubSpot is THE best CRM I've used"

What do you like best about HubSpot Sales Hub? I love the Outlook integration. I can pull up or create a contact from an email in seconds. I can even automatically log emails so there's always a record of my communications. This way, my team can stay informed, no matter the situation.

BB

Billy B

05/02/22

5 out of 5

"Most effective tool I use."

What do you like best about HubSpot Sales Hub? It keeps me on track with my customers, by allowing me to review previous actions. What do you dislike about HubSpot Sales Hub?

MR

Matheus R

05/02/22

5 out of 5

"It Just makes my life so much easier!!"

What do you like best about HubSpot Sales Hub? I like how organized it is. Easy to navigate and so practical. As I work almost 10 hours a day I could not see myself completing my daily tasks without Hubspot!

AG

Andrea G

05/02/22

5 out of 5

"Works really good!"

What do you like best about HubSpot Sales Hub? It's an easy software, with a good notification system, it can take track with reports of my efficiency What do you dislike about HubSpot Sales Hub?

LP

Lisa P

05/02/22

5 out of 5

"CRM Efficiency"

What do you like best about HubSpot Sales Hub? M most favorite is the ability to create subtopics on the client profiles to have all the information I need to successfully KNOW my client and be prepared for upcoming calls and connections on 1 page!

AU

Anonymous User

05/02/22

5 out of 5

"Really versatile and easy to use."

What do you like best about HubSpot Sales Hub? I really enjoy the reporting tools. Sometimes you don't know exactly what you need but HubSpot has a great library of reports that you can use as a jump-off point. You don't have to spin your wheels trying to create something that measure and communicates metrics.

FE

Fırat Ersin

05/02/22

4.5 out of 5

"Makes sales process tracking easier"

What do you like best about HubSpot Sales Hub? Custom reporting helps visualize the sales performance. It makes basic-intermediate level reporting easier What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/02/22

4.5 out of 5

"Very good!!"

What do you like best about HubSpot Sales Hub? The way it's set up and easy to get organised. Also all the data we can extract from the dashboard. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/02/22

4.5 out of 5

"One of the best in the market!"

What do you like best about HubSpot Sales Hub? I have been using HS for more than 4 years now. Following are my fav features: 1. HS Sequences help me in lead generation.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].