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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2651-2660 out of 3172

ML

Marc L

05/04/22

4.5 out of 5

"If you want to perform and scale, look no further!"

What do you like best about HubSpot Sales Hub? I love the fact that Hubspot Sales Hub offers a clear view of what's going on within our team at any time and keeps things tidy no matter the amount of data involved. Advanced filters are a big plus, and bulk editing makes day-to-day management (and mishaps corrections) so much easier.

KS

Krishna S

05/04/22

4.5 out of 5

"Hubspot has made my life simpler"

What do you like best about HubSpot Sales Hub? The filters, it lets me touch and connect with l my untouched leads from past days and months . What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/04/22

4.5 out of 5

"User friendly."

What do you like best about HubSpot Sales Hub? All our information is in one platform. Track contacts, deals, emails, etc. What do you dislike about HubSpot Sales Hub?

F

Folabi

05/03/22

1 out of 5

Hubspot is a Subscription Scam

Hubspot is a Scam. I paid for Hubspot for 1year in advance over 490£. I realized I really had no use of it and since I have paid for a year I requested an account closure. They refuse to close your account. I then started getting charges for marketing contact upgrades another 400£. Instructions for account closure on their website is fake and does not work. I emailed in and requested a closure. They agreed to get on a zoom call and tried to convince me otherwise. I made it clear I wasn’t ...

Read more

AU

Anonymous User

05/03/22

4 out of 5

"First time CRM user experience made simple"

What do you like best about HubSpot Sales Hub? How quick the calls are uploaded into the data base. What do you dislike about HubSpot Sales Hub?

CT

Carl T

05/03/22

4.5 out of 5

"Head of Sales"

What do you like best about HubSpot Sales Hub? The deals formate is great and the setup of sequences is very robust What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/03/22

4.5 out of 5

"very user friendly"

What do you like best about HubSpot Sales Hub? How it links to my calendar and the customers as well as links to the emails. What do you dislike about HubSpot Sales Hub?

KS

Kevin S

05/03/22

5 out of 5

"HubSpot has been a great fit for us."

What do you like best about HubSpot Sales Hub? I like that we can integrate our Sales, Marketing, and Customer Service teams on the same platform, and that HubSpot is flexible enough to fit our changing needs without needing to be a software engineer.

EN

Estrada N

05/03/22

4 out of 5

"Hubspot Sales Hub: An amazing sales organization tool"

What do you like best about HubSpot Sales Hub? The "task" and "follow up" functions on Hubspot are user-friendly, quick tools to remind you to follow up on your new clients and deals in the pipeline. These reminders can be automated and are a huge help when your older and slower moving projects/deals start slipping your mind.

AU

Anonymous User

05/02/22

5 out of 5

"HubSpot helps avoid tons of 'pain' when setting up sales/success workflows and pipelines"

What do you like best about HubSpot Sales Hub? The greatest thing about HubSpot is quick onboarding. Super user friendly interface. Amazing sales and on-boarding managers!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].