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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2641-2650 out of 3172

NC

Neil Carmichael

05/10/22

1 out of 5

Support doesn't have the tools needed to get us working and are inflexable

Their system could not complete our setup and the technical support could/would not provide any detail why instead insisting we take it up with another of our supplier but course without details to give the other supplier, we can't do that. They also refuse to pass to anyone more- technical, with- more-detail or even a supervisor leaving us with software we have paid for that doesn't work

FM

Felipe M

05/10/22

5 out of 5

"Amazing sales tools and insights"

What do you like best about HubSpot Sales Hub? Meetings, it is awesome to be able to send a personalized link so your clients can book a meeting with you. What do you dislike about HubSpot Sales Hub?

JI

Jesse I

05/06/22

4 out of 5

"HubSpot - A good all-in-one CRM for sales"

What do you like best about HubSpot Sales Hub? I like the versatility of HubSpot. There are tools for all of my daily sales processes and it provides many ways for me to collaborate with other teams to push sales through the full sales cycle.

CC

Claire C

05/06/22

4 out of 5

"Good, but missing a few features that would make things easier."

What do you like best about HubSpot Sales Hub? I like the task feature, very easy to use. What do you dislike about HubSpot Sales Hub?

GG

Giuseppe G

05/05/22

4 out of 5

"Hubspot review grella"

What do you like best about HubSpot Sales Hub? Deep interconnection among all the parameters (companies, contacts, calls, notes, e-mails) What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

05/05/22

3.5 out of 5

"Hubspot"

What do you like best about HubSpot Sales Hub? Hubspot is a great tool to obtain potential new customers. I typically use it to keep track of new inquiries and set reminders to follow up with them. Business is good for us right now, but when things start to slow down it will be an awesome tool for us to use.

MO

Manuel O

05/05/22

5 out of 5

"Perfect for your business!"

What do you like best about HubSpot Sales Hub? Increible how you can track all of your emails, SMS, calls, clicks and every single single that you send to your actual and potential leads. I don't see how you can operate without hubspot

AU

Anonymous User

05/05/22

3 out of 5

"Some things are really useful, some things are not so"

What do you like best about HubSpot Sales Hub? Being able to track all incoming inquiries (email, chat, Messenger, LINE, etc) is useful. The workflows and marketing emails are easy to navigate too.

AG

Anurag G

05/04/22

5 out of 5

"The interface is detailed and easy to understand the flow of work."

What do you like best about HubSpot Sales Hub? The best feature according to me is the filters that allow to differentiate within the contacted leads and create a clear picture in terms of reports and stats.

AH

Arif H

05/04/22

5 out of 5

"Sales on steroids."

What do you like best about HubSpot Sales Hub? HS offers lots of features that will be very useful on a day-to-day basis. What I like best is that whenever you click into a contact, there is the entire communication history right here.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].