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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2581-2590 out of 3172

DB

Diane Balita

05/26/22

5 out of 5

Hubspot Lover

I find Hubspot a very useful tool in my work field. It's very broad that it has a lot of aspects and ways to use it more effectively. Collection of data, history, logs of everything needed, and very user-friendly interfaces are beyond excellence. I really love using it, and I'm not bored exploring it more each day! Thank you HubSpot for making my work life easier :)))

CA

Chanel Aldaba

05/25/22

5 out of 5

Hubspot is very convenient and efficient

I just started using Hubspot around 2 months ago and I was surprised at how easily I adapted to the tools here! It has made my work so much more efficient! I can keep track of all the deals and avoid overlooking a single deal. I have enjoyed using Hubspot that I even do my emails here without the need to go back to gmail!

KC

Kris Capati

05/25/22

5 out of 5

Thank you HubSpot!

To be honest, it's my first time using HubSpot. It really amazed me how I managed to learn to use it fast. It's very user-friendly. This CRM platform helped me manage the deals properly and tasks, love it!

T

Tina

05/25/22

4 out of 5

CRM + MAP Win/Win

I appreciate the user interface and intuitive nature of Hubspot. It's turnkey for small entities; I freelance for sole propietors and have referred them to Hubspot. On the flip side, it's robust enough to serve an enterprise without a salesforce price tag. As far as customization there are some limitations and I wish I had more analytics on the webpage side. However, the workflow automations are fabulous and its integration with our design software speeds up our process.

K

Kiwi

05/25/22

4 out of 5

HubSpot has so many solutions.

HubSpot has so many tools that fits for every business. The best part is that they have live chat where you can ask all the how to questions and get an answer within 5 minutes.

WB

Whitney Bourdier

05/25/22

4 out of 5

Fantastic but limited

I have had a fantastic time with the HS team on getting workflows, fields, and pipelines checked. The only issue is I wish there was more flexibility in workflow set ups and etc. There also needs to be less conceptual more technical HS training. I would recommend it but be prepared to do some creative problem solving.

RL

Richard Lambden

05/25/22

4 out of 5

HubSpot is a user friendly CRM

HubSpot was a new CRM system to me but I have found it easy to use and it has great functionality and integrates well with our lead generation function. I also really like the free training via HubSpot Academy which supplements the learning and enhances the way I use the data stored in the database.

AA

Akshay Ashok Sanas

05/25/22

4 out of 5

Its good but the monthly limit affects…

Its good but the monthly limit affects work on month end.

LT

Lynn Tubo

05/25/22

5 out of 5

It's a great website.

Date of experience: May 26, 2022

NH

Niall Heath

05/25/22

5 out of 5

HubSpot is a premier RevOps Platform

HubSpot is a premier RevOps Platform We pull all of our customer-facing team information into HubSpot and manage all marketing campaigns through the platform. It's incredibly flexible and robust with a ton of features to create a complete RevOps solution. Easy to use and geared to inbound, we simply couldn't succeed without it.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].