9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2571-2580 out of 3172
AU
Anonymous User
05/31/22
"Powerful sales solution"
What do you like best about HubSpot Sales Hub? Connected with marketing hub, it becomes a very powerful tool that can make you increase leads, deals and revenue What do you dislike about HubSpot Sales Hub?
LF
Luca Franceschini
05/30/22
Pay if you want support.
After learning how this CRM works my account was suspended, the decision is not appealable unless you go to the paid plan. The decision was made by the system which flagged the account for no reason. Even if the support team wanted to help me they could not, you have to pay to be unfrozen. Complete waste of time.
LF
Luis Fernando M
05/29/22
"HubSpot a gem for sales development."
What do you like best about HubSpot Sales Hub? It's an easy-to-use platform, anyone can easily get used to the tools that they offer, if you use it as the main CRM of your company you won't regret it, uploading leads, creating cadences and reviewing the statistics after that it's incredibly helpful and way easier than other platforms.
KP
Kimberly Parker
05/27/22
Overpriced For Functionality
Oh HubSpot, although you are great at marketing automation the limitations your software has to "actual" customizations" is disappointing. Every step it costs you more money to get a functionality only to find out the developers are not ahead of the game. We have had to add so many different apps just to make the software work. Pros: #1 Customer service is very very responsive. #2 Software how-tos, excellent #3 Layout - good #4 Workflows - Love em #5 App Marketplace - Lots of options but ...
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EV
Ekaterina V
05/27/22
"Hubspot helps us managing Customer Success workflows"
What do you like best about HubSpot Sales Hub? We are using mainly Deals and Contacts, and setup Tasks linked to different fields. That's quite convinient and minimize manual work. It helps several teams working together.
AU
Anonymous User
05/26/22
"Exactly what we needed!"
What do you like best about HubSpot Sales Hub? My favorite thing about Hubspot is the Fast and specific customer support! What do you dislike about HubSpot Sales Hub?
JJ
Justin J
05/26/22
"Very easy to use and intuitive"
What do you like best about HubSpot Sales Hub? The automation abilities, being able to schedule things to happen is a huge organizational gain for me What do you dislike about HubSpot Sales Hub?
P
Paolo
05/26/22
it is certainly not something you learn…
it is certainly not something you learn in an instant but it really helps in the daily management of contacts, customers... especially when there are more than fifty of them. Very good blog and lessons.
PM
Paul Miller
05/26/22
Hubspot is amazing
Hubspot is amazing! You can achieve automation and utilize top level marketing tools as a true beginner. Easy to learn, user friendly, and a powerful tool. It just takes some time to understand how things work and its limitations, but after that you can do almost anything
NR
Nick Rothos
05/26/22
Life with out a CRM
Thank you Hubspot for making life easier, and helping my business grow.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].