9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2561-2570 out of 3172
SG
Shane G
06/11/22
"A great software for all your sales needs!"
What do you like best about HubSpot Sales Hub? The interface is easy to use and convenient What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
06/11/22
"If I could have done it over I would eliminate Salesforce from our stack"
What do you like best about HubSpot Sales Hub? Functionality, intuitive, easy to learn and easy to manage What do you dislike about HubSpot Sales Hub?
RG
Roberto G
06/10/22
"Great experience with Hubspot Sales Hub"
What do you like best about HubSpot Sales Hub? Very helpful to have email snippets, and templates. Outbound email tracking works great! What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
06/09/22
"HubSpot makes my work less stressful"
What do you like best about HubSpot Sales Hub? I like that all the customer info can be easily shared with teammates. I also like the fact that it's pretty flexible for customized features, which helps a lot in new projects.
JJ
Jeff Jackson
06/08/22
False advertising
False advertising. Sales rep promises features that don't exist just to get your money. Must implement various illogical work-arounds to achieve desired results. Impedes productivity immensely. Depletes morale. Shame.
MA
Mariem A
06/08/22
"Easy but not simplified"
What do you like best about HubSpot Sales Hub? I like that I can view all deals in different stages and also change the views of how I see the info. Also, links are easy to reach and go view other info that is a part of the profiles I´m working on
A
Andrea
06/07/22
Miserable customer support
Miserable customer support. Every time I need to solve an issue they give vague replies. They might reply immediately to your first message, but without any solution. I waited for them to continue and they said it looked like I left the chat, so they closed the ticket. I tried to reopen the ticket but once they closed it, they just won't reply to you anymore. However, if you open another ticket, they will reply fast again, but of course, incompetent.
MH
michael Higgins
06/06/22
I am absolutely sick and tired of…
I am absolutely sick and tired of trying to get my account sorted. They moved us to a 12month term contract without us knowing. I have been trying to discuss it with someone for ages but i keep getting passed around with generic emails constantly. Stay well away!
OA
Oel Adarp
06/06/22
Hubspot will kill your email deliverability and business
Hubspot will make you pay for a year contract and after the lengthy implementation, they will ruin your email deliverability and kill your business. The most help they will offer is a $5,000 verbal consultation. After your business is dead they will still try to make you pay.
DL
Dena Landers
06/01/22
This platform is incredible and the…
This platform is incredible and the team is so responsive and knowledgeable. The only reason I rate 4/5 is because it is quite a learning curve. For our organization, it was difficult to get the whole team on the same page with procedures. However, it is an incredible tool with more features than you can imagine! They have a lovely team of people running the show at hubspot!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].