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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2551-2560 out of 3172

YP

Yogesh P

06/15/22

5 out of 5

"Hands down, the best CRM out there for sales reps!"

What do you like best about HubSpot Sales Hub? The UI/UX is amazing, having worked with Salesforce at 2 different organizations, it's refreshing to see the ease & convenience of using HubSpot. I'm gonna say it, HubSpot > SalesForce.

FP

FcoJavier Poveda

06/14/22

1 out of 5

No way to cancel or downgrade

I am absolutely sick and tired of trying to get my account canceled or downgraded. They moved us to a 12 month term contract without us knowing. We don't use hubspot since months ago and we have to pay a huge amount of money every month for no use. No startups help at all.

KH

Kody H

06/14/22

4 out of 5

"Hubspot & ZoomInfo"

What do you like best about HubSpot Sales Hub? The ease of integration and flow of data What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/14/22

2.5 out of 5

"Clunky"

What do you like best about HubSpot Sales Hub? Combining records and notifications icon What do you dislike about HubSpot Sales Hub?

JZ

Jennifer Z

06/14/22

5 out of 5

"Hubspot is Extremely Useful"

What do you like best about HubSpot Sales Hub? I love that it's easy to customize and intuitive to use. I worked with another CRM in my previous role and it was such a pain to use that we created an entire shadow CRM in our email system (which didn't link to the CRM). I appreciate the excellent training videos, too.

DR

Dan R

06/14/22

5 out of 5

"The best way to access all client details"

What do you like best about HubSpot Sales Hub? The drop-down menus and the email templates really shorten the time spent on each file. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/14/22

5 out of 5

"Great CRM"

What do you like best about HubSpot Sales Hub? Hubspot makes it easy for me to track my prospect and keep tasks. Also, it had a bunch of great plug ins which saves me a lot of time such as email templates and panda doc for the contracts.

MF

Mika F

06/13/22

5 out of 5

"Your all-in-one back office CRM"

What do you like best about HubSpot Sales Hub? It's hard to pick just one thing but the thing that I thank goodness for the most is the ability to leave and read notes for the whole team. This is super useful for us, a remote first company.

ES

Eric S

06/11/22

4 out of 5

"A user friendly platform for all sales need"

What do you like best about HubSpot Sales Hub? It's a great platform for email marketing. It helps to create a personalized sales client list for outreach which makes it easy to communicate. A single platform where we can get all details communication details, documents shared, deals and many more. Also, we can create multiple sequences which makes it easy to target similar types of companies. It all also helps to track the contacts who open the emails or click the links.

AU

Anonymous User

06/11/22

5 out of 5

"Taking Outreach to the Next Level"

What do you like best about HubSpot Sales Hub? High delivery and ability quickly enroll What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].