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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2511-2520 out of 3172

AU

Anonymous User

06/28/22

4.5 out of 5

"Hubspot Review"

What do you like best about HubSpot Sales Hub? I love how it seamlessly integrates with my calendar and my gmail app. The meetings fucntionality is also very good. Sequences and templates are very usefull. Snippets toos

AU

Anonymous User

06/28/22

3.5 out of 5

"A little buggy and hard to navigate initially"

What do you like best about HubSpot Sales Hub? The filtering system is really good and the me category especially What do you dislike about HubSpot Sales Hub?

RS

Rebecca S

06/28/22

4.5 out of 5

"HubSpot Tasks Help Me Be More Productive"

What do you like best about HubSpot Sales Hub? I can see what I have to do for my upcoming day and prioritize my time. I can also see if I’ve missed something, it comes up as overdue. The task function helps keep me on track!

JK

Jake K

06/28/22

4.5 out of 5

"Sales hub"

What do you like best about HubSpot Sales Hub? Sequences, Meeting link to manage call scheduling, deal pipeline What do you dislike about HubSpot Sales Hub?

SP

Simon P

06/28/22

4.5 out of 5

"Essential tool for the modern sales person"

What do you like best about HubSpot Sales Hub? Everything is in one place - your entire CRM - from Companies, to contacts, to creating pipelines and multiple pipelines, and reporting. Automated email templates, reminders. If you can get it set up correctly, you wouldn't need to use another spreadsheet again!

AU

Anonymous User

06/28/22

4.5 out of 5

"Great tool with many useful features"

What do you like best about HubSpot Sales Hub? Being able to enroll multiple contacts into similar sequences and tailor each message for personalization. Adding in documents and snippets is extremely useful.

AU

Anonymous User

06/27/22

4 out of 5

"Hubspot is not that intuitive"

What do you like best about HubSpot Sales Hub? Sales dashboard is helpful to track the performance of the sales team What do you dislike about HubSpot Sales Hub?

MD

Marc D

06/27/22

4.5 out of 5

"Somehow it is reliable and easy to deal witj"

What do you like best about HubSpot Sales Hub? You can filter the data that you need only What do you dislike about HubSpot Sales Hub?

SP

Shailee P

06/27/22

4.5 out of 5

"Second best tool to use after Salesforce!"

What do you like best about HubSpot Sales Hub? It is userfriendly thus very easy to learn for beginners. Some tools like opportunity stages, email configuration, integration with outlook and gmail, and email tracking is very useful!

AU

Anonymous User

06/27/22

4.5 out of 5

"HubSpot - Awesome CRM"

What do you like best about HubSpot Sales Hub? HubSpot is great as a CRM tool due to the amount of customisation options that can be used for each person's day to day needs. It's easy to use and seamlessly integrates itself with my company's tools.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].