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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2501-2510 out of 3172

AU

Anonymous User

06/28/22

3.5 out of 5

"Very close, but still a little clunky..."

What do you like best about HubSpot Sales Hub? + Robust activity tracking of both internal users and prospects/customers. + Workflows are great for streamlining task assignments.

JC

Joshua C

06/28/22

4.5 out of 5

"Organized Outreach"

What do you like best about HubSpot Sales Hub? My favorite benefit of using HubSpot is the ability to use filters to define my pipeline. The historical data for our company is sometimes awkward and contacts can get lost if you simply search for "My Contacts".

TW

Thomas W

06/28/22

4.5 out of 5

"Great + easy to use tool"

What do you like best about HubSpot Sales Hub? The easy usability and intuitive user-interface coupled with all the amazing features really make it a great product/software. What do you dislike about HubSpot Sales Hub?

BJ

Brendan J

06/28/22

4.5 out of 5

"Great for daily use of sales operations - flexibility and support"

What do you like best about HubSpot Sales Hub? Great flexibility to customize the platform and the support is excellent! Customers appreciate the ease of use as well. What do you dislike about HubSpot Sales Hub?

JH

Joshua H

06/28/22

4.5 out of 5

"HubSpot's tools makes Communication, Collaboration and Automation easy"

What do you like best about HubSpot Sales Hub? The most helpful aspect of HubSpot for our company is having a hub where all our data can be seen and accessed by our team members and it helps keep everyone communicating and on the same page. Another helpful function HubSpot provides is their help tech support members. I have made numerous calls and emails to those hard-working folks and they do an outstanding job teaching and troubleshooting any issues that arise.

AU

Anonymous User

06/28/22

4.5 out of 5

"Simple to use"

What do you like best about HubSpot Sales Hub? It keeps my business organized and it is fairly simple to learn and use. What do you dislike about HubSpot Sales Hub?

SF

Stefani F

06/28/22

4.5 out of 5

"It has been a great experience!"

What do you like best about HubSpot Sales Hub? O HubSpot tem ajudado na comunicação interna da minha empresa. Todos os dias se mostrando uma ferramenta de alta comnuicação e muito rapida, alem de mostrar flexibillidade com as suas formas diferentes de visualização, deixando com que cada uma escolha a melhor forma de trabalho.

KW

Keyvione W

06/28/22

4.5 out of 5

"HUBSPOT- AN INNOVATIVE EXPERIENCE"

What do you like best about HubSpot Sales Hub? I love the versatility and flexibility. There are so many avenues to venture into on HubSpot. I can use it to track my student's progress throughout the enrollment process and track my progress as well.

AD

Aly D

06/28/22

4.5 out of 5

"Lifechanging Tool For Growing Businesses"

What do you like best about HubSpot Sales Hub? Hubspot is such an intuitive tool, with versatility at its forefront, allowing team members to create systems, templates and more that work uniquely for their position and needs. It allows team members in a variety of roles to better manage leads, conversations and important client data and grow authentically while keeping customer care, rapport and retention top of mind.

AU

Anonymous User

06/28/22

4.5 out of 5

"HubSpot have the power to control and maximize your sales"

What do you like best about HubSpot Sales Hub? very helpful is, hubspot have the collection of companies to begin with What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].