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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2481-2490 out of 3172

MA

Marie A

06/28/22

5 out of 5

"I have everything I need in my daily workflow using HubSpot"

What do you like best about HubSpot Sales Hub? I found most helpful having 500 min for calling. Also, I really like meeting links provided within. Overall, HubSpot is easy to use, easy to log every activity.

JG

Josh G

06/28/22

5 out of 5

"Love the reporting and dashboards"

What do you like best about HubSpot Sales Hub? I like how easy it is to build reports in HubSpot. Once built, they have beautiful charts and graphs to visualize your data. You can compile reports into dashboards

RV

Ramesha v

06/28/22

5 out of 5

"Disciplined work flow"

What do you like best about HubSpot Sales Hub? The way HubSpot CRM is built, if someone uses it properly anybody can achieve their target in terms of anything. I'm working in Inside sales team HubSpot is really awesome it is very helpful and timely and reminds the things to follow every process.

LS

Lily S

06/28/22

3.5 out of 5

"Hubspot is a good CRM for users that are new to using any such platform. It is easy to learn."

What do you like best about HubSpot Sales Hub? I think that the process of creating sequences is very easy, as well as setting up tasks in order to keep track of prospects is easy as well.

CK

Celina K

06/28/22

3.5 out of 5

"HubSpot gets the job done but has a lot of minor issues that add up."

What do you like best about HubSpot Sales Hub? Hubspot is straightforward. It doesn't take a lot of brain power to use and it is one of those that you can pick up easily. I don't mind a challenge but I also like things to be predictable and understandable.

AU

Anonymous User

06/28/22

4.5 out of 5

"It really has helped us to keep a good track of our customers and prospects"

What do you like best about HubSpot Sales Hub? It offers many possibilities to all teams What do you dislike about HubSpot Sales Hub?

GM

Gabriela M

06/28/22

5 out of 5

"Easy and necessary!"

What do you like best about HubSpot Sales Hub? Handy and useful tools. The order and support we have received. What do you dislike about HubSpot Sales Hub?

SE

Sydney E

06/28/22

4.5 out of 5

"Easy to Use"

What do you like best about HubSpot Sales Hub? Hubspot is easy to learn and when taking advantage of it's tools, features, and extensions, you are able to track potential customers, deals, pipeline, and work together as a team with out stepping on each other's prospect toes.

EG

Emily G

06/28/22

5 out of 5

"Love hubspot"

What do you like best about HubSpot Sales Hub? Very easy to navigate and complete tasks. I was unfamiliar with it before this job and it took only a couple of days to become an 'expert'

GB

Gregory B

06/28/22

5 out of 5

"Hubspot sets me up for success!"

What do you like best about HubSpot Sales Hub? What's best for me is the simplicity of setting up sequences which allows me to organize my sales process. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].