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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2471-2480 out of 3172

AU

Anonymous User

06/28/22

5 out of 5

"The cost benefit is good, the experience is simple yet enables personalization."

What do you like best about HubSpot Sales Hub? Editing properties, creating dashboards. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

5 out of 5

"An amazing tool to maximize sales!"

What do you like best about HubSpot Sales Hub? I love that HubSpot is a one-stop-shop. Being able to book meetings, manage the pipeline, and provide marketing is great.

OH

ollie h

06/28/22

4.5 out of 5

"Hubspot is recommendable"

What do you like best about HubSpot Sales Hub? its easy to use and navigate. most things about hubspot i would recommend to others and its much easier than previous crms i have used

AU

Anonymous User

06/28/22

5 out of 5

"Creating a more efficient sales experience"

What do you like best about HubSpot Sales Hub? HubSpot is a total CRM. Our sales team has been able to transform the way we do business thanks to Hubspot. There are so many tools I enjoy using its hard to find a favorite; however the automation is top-notch.

AU

Anonymous User

06/28/22

5 out of 5

"Great experience"

What do you like best about HubSpot Sales Hub? How easy to use the CRM is. Most helpful is the tasks view at the top and sales analytics. Just hubspot. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

5 out of 5

"Amazng"

What do you like best about HubSpot Sales Hub? Probably the sequences, they make life so much easier! What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

5 out of 5

"Easy to navigate, great to use."

What do you like best about HubSpot Sales Hub? I can find my contacts very quickly, and ensure I keep tabs on all my open deals. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

5 out of 5

"User friendly CRM"

What do you like best about HubSpot Sales Hub? Hubspot is extremely user friendly. If you are doing something new, it is usually very easy to work out. If not there is always help. Much better than any CRM I have used before.

AU

Anonymous User

06/28/22

5 out of 5

"Usefull CRM"

What do you like best about HubSpot Sales Hub? It's easy to use, the fact that can use extensions such as google calendar, Gmail and slack makes it easier to work with from any of these apps.

ML

Maripat L

06/28/22

5 out of 5

"Couldnt do it without hubspot"

What do you like best about HubSpot Sales Hub? Hubspot is so easy to use and keep organized. Not sure what we would do without it! What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].