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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2461-2470 out of 3172

BB

Brandon B

06/28/22

4.5 out of 5

"A Very Positive Experience, Coming from Salesforce."

What do you like best about HubSpot Sales Hub? Changes are intuitive, the platform is powerful without feeling like a labyrinth the way Salesforce can, automations are easy to get going, data tracking is very indepth, and the reporting tool is *generally* as fully featured as I would like it to be.

AU

Anonymous User

06/28/22

5 out of 5

"Helpful for tracking and follow-up"

What do you like best about HubSpot Sales Hub? Super helpful when doing follow-up with leads to track responses and service interests. Love the sequence feature which enables faster follow-up and saves me some time.

JS

Jacob S

06/28/22

5 out of 5

"HubSpot can be a bit overwhelming at first, but once you get the flow of things it's great!"

What do you like best about HubSpot Sales Hub? The ability to easily set tasks, identify client status and communicate asynchronously with colleagues. What do you dislike about HubSpot Sales Hub?

MM

Madeline M

06/28/22

5 out of 5

"Easy workflow!"

What do you like best about HubSpot Sales Hub? Setting tasks and being able to see the workflow between departments within my company. What do you dislike about HubSpot Sales Hub?

CF

Charline F

06/28/22

5 out of 5

"The most amazing plateform i never use"

What do you like best about HubSpot Sales Hub? The possibility to have everything in one place The plateform allow the all team to view the information and the statistics.

NF

Nathan F

06/28/22

5 out of 5

"This has been the firendliest system we have used to date."

What do you like best about HubSpot Sales Hub? I love that we have so many options, and can grow into this system as needed. What do you dislike about HubSpot Sales Hub?

JC

Josh C

06/28/22

5 out of 5

"Exceptional functions and very easy to use"

What do you like best about HubSpot Sales Hub? Logging aspects of the conversations held by client and ourselves What do you dislike about HubSpot Sales Hub?

AP

Amanda P

06/28/22

5 out of 5

"Hubspot Review"

What do you like best about HubSpot Sales Hub? Workflows and automation of emails is easy. Calling is easy What do you dislike about HubSpot Sales Hub?

RC

Robert C

06/28/22

5 out of 5

"Amazingly easy to use"

What do you like best about HubSpot Sales Hub? Organization and tasks and the way I get alerts for such things What do you dislike about HubSpot Sales Hub?

NS

Nate S

06/28/22

5 out of 5

"Supercharge your sales team"

What do you like best about HubSpot Sales Hub? Love the template feature. It makes it really easy to send personalized outreach at scale. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].