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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2451-2460 out of 3172

AS

Alyssa S

06/28/22

4.5 out of 5

"Automation is key!"

What do you like best about HubSpot Sales Hub? I've recently been using the Hubspot emailing and calling feature and I've already saved myself so much time on a daily basis!

RD

Randy D

06/28/22

5 out of 5

"Must have sales tool!"

What do you like best about HubSpot Sales Hub? It cuts down on time it takes to plan my day. What do you dislike about HubSpot Sales Hub?

AG

Alexia G

06/28/22

4.5 out of 5

"Great organization for work!"

What do you like best about HubSpot Sales Hub? Seeing the percentage of the tasks I have done and being able to see if the amount of work I have done on Hubspot and the same with the calls. Being able to see when customers open the emails and how many times, to see if they are interested or not.

AZ

Alexa Z

06/28/22

4.5 out of 5

"It has been great, I wish that the employee number on companies were much accurate."

What do you like best about HubSpot Sales Hub? The ability to have multiple templates ready to use when communicating with leads. What do you dislike about HubSpot Sales Hub?

JC

Julio C

06/28/22

4.5 out of 5

"Practical, functional"

What do you like best about HubSpot Sales Hub? Very easy to use. Intuitive tools, love the follow-up tools. What do you dislike about HubSpot Sales Hub?

BK

Ben K

06/28/22

4.5 out of 5

"The ease and convenience of HubSpot Sales Hub"

What do you like best about HubSpot Sales Hub? The best part of HubSpot Sales Hub is the filters and data it offers on your countless number of contacts. One of my favorite features is email tracking. There is so much more knowledge when you know who has and hasn't opened your emails or clicked on your links. Another one of my favourite features is the HubSpot suggestion for best time to send the email.

PG

Paul G

06/28/22

4.5 out of 5

"Very efficient"

What do you like best about HubSpot Sales Hub? The organization of everything, the task What do you dislike about HubSpot Sales Hub?

AD

Adela d

06/28/22

5 out of 5

"Prospecting was never this easy"

What do you like best about HubSpot Sales Hub? My favorite part about hubspot is that you get to see all the activity from your accounts. Each email, call or note can be recorded and, later on, consulted.

LR

Luke R

06/28/22

4.5 out of 5

"Hubspot is overall a good CRM tool"

What do you like best about HubSpot Sales Hub? Easily configuring contacts & sequences. What do you dislike about HubSpot Sales Hub?

BC

Benjamin C

06/28/22

4.5 out of 5

"Superuser for small e-commerce shop: Definitely recommend"

What do you like best about HubSpot Sales Hub? We use sequences, tickets, tasks, and templates daily. It really does help our team to stay on top of marketing to customers and respond quickly without wasting precious time.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].