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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2441-2450 out of 3172

JF

Josh F

06/28/22

4.5 out of 5

"Great Platform!!"

What do you like best about HubSpot Sales Hub? How simple it is...You get an incredibly powerful tool with very little learning curve. I set tasks ecmverdsy and complete them very simple .Also the few times I had to call their CS was second to none

RJ

Ranjit J

06/28/22

5 out of 5

"Hubspot is intuitive"

What do you like best about HubSpot Sales Hub? I like how Hubspot is intuitive to learn and use. Over the years I have used other well-known CRM's including the market leader, but you are heavily reliant on your tech team to fully understand them and implement them in a way where they help you in your day-to-day role. I found Hubspot to be great straight out of the box.

AU

Anonymous User

06/28/22

5 out of 5

"All of the tools are extremely user friendly & the updates continue to get better & better. Thanks!"

What do you like best about HubSpot Sales Hub? I like how the interface is set up. It's effortless to navigate and set tasks. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

5 out of 5

"Hubspot - amazing CRM features and more marketing analytics than competitors"

What do you like best about HubSpot Sales Hub? Perhaps once of the best things about Hubspot is the service and support their team provides. With other CRMs, I felt brushed off when I experienced feature issues, didn't know how to solve a problem, etc. But with Hubspot, they are super responsive and helpful.

AU

Anonymous User

06/28/22

5 out of 5

"Best CRM Ever!"

What do you like best about HubSpot Sales Hub? HubSpot is extremely user friendly, highly customizable and visually appealing. The first site I go to ever day is Hubspot to figure out my tasks for the day. Great visibility across marketing and sales on contact, account and campaign progress and results. Hubspot allows me to upload contacts for future marketing campaigns, while working through the sales funnel

AU

Anonymous User

06/28/22

5 out of 5

"Easy to use, highly organized"

What do you like best about HubSpot Sales Hub? the filters and reports you are able to utilize make getting tasks done quickly. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

5 out of 5

"Great System!!"

What do you like best about HubSpot Sales Hub? It's easier to filter through the customers, keep track of how long approvals take, love how we can create new workflows quickly and easily!

AU

Anonymous User

06/28/22

5 out of 5

"Hubspot is so user friendly and very easy to navigate"

What do you like best about HubSpot Sales Hub? The template feature that allows me to view all past created templates. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

5 out of 5

"I love how easy Hubspot makes building relationships."

What do you like best about HubSpot Sales Hub? I like the UX, and the ability to flow between different parts of my funnel to maximise outreach =. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

5 out of 5

"Keeping me on task."

What do you like best about HubSpot Sales Hub? It keeps my day organized, and helps me manage my team effectively. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].