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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2411-2420 out of 3172

MM

Magdala M

06/28/22

4 out of 5

"Hubspot recommendation"

What do you like best about HubSpot Sales Hub? The dashboards and the resource for measure the results What do you dislike about HubSpot Sales Hub?

AR

Andreea R

06/28/22

4 out of 5

"Easy to Use"

What do you like best about HubSpot Sales Hub? Intuitive design easy to build reports and sequences. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

4 out of 5

"Hubspot is fairly easy to use and their support team is topnotch."

What do you like best about HubSpot Sales Hub? Ease of obtaining support from their customer support team when needed. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

4 out of 5

"Super Intuitive!"

What do you like best about HubSpot Sales Hub? Hubspot is super intuitive, and gives me more time to prospect, instead of hunting for reports or entering contacts manually. It integrates well with most of the software I use daily.

AU

Anonymous User

06/28/22

4 out of 5

"Hubspot Review"

What do you like best about HubSpot Sales Hub? Hubspot Academy for beginners learning and the task list for tracking items to stay on top of. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

4 out of 5

"Seamless, personalized, organized"

What do you like best about HubSpot Sales Hub? The tasks that are created and that you can create to keep up to date with your prospects, and the personalization of different tabs. I don't have much experience with other sales tools so I don't know how to

AU

Anonymous User

06/28/22

4 out of 5

"Very convenient meeting tool setup"

What do you like best about HubSpot Sales Hub? I like the set-up of meeting activities, collaboration and visibility of the leads, and the simplicity of the meeting schedule.

AU

Anonymous User

06/28/22

4 out of 5

"Good CRM for small/medium sized sales teams"

What do you like best about HubSpot Sales Hub? very user friendly and easy to learn. Their Hubspot academy is really nice to get new hires onboarded easily. having sequences in the CRM is pretty handy for outbound sales teams.

BD

Brandyn D

06/28/22

4 out of 5

"A great way to organize my work for the day!"

What do you like best about HubSpot Sales Hub? The ability to sort my tasks and have them automatically assigned to the right contacts is something that has saved me a lot of time in comparison to other software. The data management in HubSpot is top-notch.

JA

Julio A

06/28/22

4 out of 5

"It is really easy and understandable to handle leads in a proper flow."

What do you like best about HubSpot Sales Hub? Easiness on finding leads by created date, easiness on leads creation, good integration with dialers like Cloudtalk, and a nice way of creating sequences and task followup be it for the company or the agent.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].