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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 231-240 out of 3172

MH

Michael H

11/20/23

5 out of 5

"Best CRM Experience for Sales AND Marketing (and even Operations!)"

What do you like best about HubSpot Sales Hub? I have implemented HubSpot SalesHub at 5+ organizations now. While I review other options (Salesforce, Pipedrive in years past, etc.) HubSpot is always hands-down the winner. It's user paradigm is like Apple -- if you needed a manual, it would be too hard. It's all intuitive, and works just like it's supposed to. I have never had to do more than a cursory training for any of the teams.

AU

Anonymous User

11/20/23

5 out of 5

"Account management made easy to manage"

What do you like best about HubSpot Sales Hub? It helps me communicate with prospects effectively and efficiently. I can use email templates, sequences, tracking, and scheduling to send personalized and timely messages to your leads. I can also make and record calls, schedule meetings, and share documents from within the platform. It helps me connect with leads from anywhere around the world. I can use HubSpot's integrations with Gmail, Outlook, Zoom, Google Meet, MS Teams, and more to sync ...

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AU

Anonymous User

11/20/23

5 out of 5

"HubSpot Sales Hub, particularly the Sales Growth plan, has a lot going for it!"

What do you like best about HubSpot Sales Hub? Here's what stands out: All-in-One Platform: Sales Growth plan offers a comprehensive suite of tools for sales professionals. It's a one-stop-shop for managing contacts, pipelines, and deals. Everything you need for sales, from prospecting to closing, is neatly integrated.

MM

Mario M

11/20/23

5 out of 5

"Great CRM and deal organizer!"

What do you like best about HubSpot Sales Hub? I like how easy it is to use and naviagte! What do you dislike about HubSpot Sales Hub?

AC

Arya C

11/20/23

5 out of 5

"Great Experience"

What do you like best about HubSpot Sales Hub? Hi, I am using HubSpot for 2 years, the features are much useful than salesforce. I have used Dynamic 365, Salesforce, Zoho and leadsquared in my previous organizations. But I must say HubSpot is way better than all of them each and every customisation and running a sequence is so easy that you don't have to check with any of your technical experts

MS

Mick S

11/20/23

5 out of 5

"Hubspot makes my life easier!"

What do you like best about HubSpot Sales Hub? The activity feed shows me when clients open emails. This is a useful tool for me to measure engagement. I really like how easy it is to update deals and call people while logged in.

KY

Kaan Y

11/20/23

4 out of 5

"There are some issues from time to time. Except for that it's a great way to contact with costumers."

What do you like best about HubSpot Sales Hub? It's great to have HS's detailed information before contacting costumers. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/20/23

5 out of 5

"My experience with HubSpot has been great! No issues to note really."

What do you like best about HubSpot Sales Hub? HubSpot is very helpful for keeping track of jobs. It allows me to avoid losing jobs along the way. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

11/20/23

5 out of 5

"Absolutely Amazing"

What do you like best about HubSpot Sales Hub? Hubspot is user-friendly, and it is so easy to use. You can schedule future emails to streamline your work flow. I love that your email is connected, saving you time to log emails received from customers. Any customer that requires support is easily resolved, as everything in one place, from email to phone system integration, makes it so much more convenient, as I make use of this system daily. 10 out of 10, and I highly recommend it to all ...

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AU

Anonymous User

11/20/23

5 out of 5

"I just started using Hubspot through my company and love how easy it is to navigate and use."

What do you like best about HubSpot Sales Hub? I like the dashbaord and being able to see the amount of emails, calls, and meetings. I also like the way contacts are added and organized.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].