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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2381-2390 out of 3172

JT

Joann T

06/28/22

5 out of 5

"Intuitive, info all in one place, one stop shop"

What do you like best about HubSpot Sales Hub? HubSpot holds all account information. Details for contacts, demographics, product details, and log incoming/outgoing emails. The ability to create and save pertinent information regarding services rendered and possible client add-ons is invaluable and time-saving. It stores contracts, BA agreements, proposals and more. You can create an email directly from the HubSpot account with the ability to add contacts, and meeting links, attach ...

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DF

Daniel F

06/28/22

5 out of 5

"There is no other CRM like HubSpot"

What do you like best about HubSpot Sales Hub? The ability to create sequences, manage deals, and havd a queue of tasks is incredibly helpful in providing the structure that I need to be successful at my job.

AS

Austin S

06/28/22

5 out of 5

"Hubspot allows me to keep my pipeline organized and is such a great tool for most companies"

What do you like best about HubSpot Sales Hub? I like the task feature the most, it allows me to stay on track with my meetings, follow-ups and pipeline. What do you dislike about HubSpot Sales Hub?

RR

Rachel R

06/28/22

5 out of 5

"Easy Insights and Sales Tracking Tools"

What do you like best about HubSpot Sales Hub? The tile view for open deals is a great way to see how many deals you have in each stage and how they are progressing through the process. This summary view is my go-to for daily deal and pipeline updates.

VR

Vishwa R

06/28/22

5 out of 5

"Great Sales Enabler"

What do you like best about HubSpot Sales Hub? The option to create elaborate reports and share that with teams. Also the option to create workflows for effective lead movement basis churn ratio is truly unparralelled

HO

Humberto O

06/28/22

5 out of 5

"Great, optimize your time at your desk"

What do you like best about HubSpot Sales Hub? TaskS work great for follow-ups, pin important notes on top of the profile. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

4 out of 5

"Hubspot is very user friendly!"

What do you like best about HubSpot Sales Hub? Hubspot is great to use and I found it very easy to learn! What do you dislike about HubSpot Sales Hub?

JG

james g

06/28/22

5 out of 5

"Fast, efficient and efective"

What do you like best about HubSpot Sales Hub? The platforms provide a simple and easy use especially if you're trying to manage multiple clients. The best feature is the ability to keep notes and reminders with clients. It contains every tool possible to manage your day to day

AN

Ashley N

06/28/22

5 out of 5

"Very fluid and easy to use"

What do you like best about HubSpot Sales Hub? reports dashboard is very good to measure and compare statistics What do you dislike about HubSpot Sales Hub?

TT

Tara T

06/28/22

5 out of 5

"Keeps me organized and efficient!"

What do you like best about HubSpot Sales Hub? I love the notification when a customer opens an email, I am able to call them on the spot and avoid playing phone tag! Helps my close ratio like crazy!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].