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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2361-2370 out of 3172

KR

Krishna R

06/29/22

4.5 out of 5

"The best sales & marketing CRM I have ever experienced !!!"

What do you like best about HubSpot Sales Hub? The marketing automation feature is the most liked feature in Hubspot, before onboarding HubSpot, we evaluated a lot of other competitors as options and finally, we choose Hubspot over them because of this function and the support team HubSpot team is great and the installation process was smooth. Another important point was the mobile app version of Hubspot is a great advantage while handlining the sales module.

AB

Anil B

06/29/22

5 out of 5

"User Friendly"

What do you like best about HubSpot Sales Hub? Makes your work easy and helps sending emails in proper time What do you dislike about HubSpot Sales Hub?

JG

Johnny G

06/29/22

5 out of 5

"Very nice dispplay"

What do you like best about HubSpot Sales Hub? The fact that you can categorize the documents What do you dislike about HubSpot Sales Hub?

JC

Jaime C

06/29/22

5 out of 5

"HubSpot Sales is the most complete sales tool"

What do you like best about HubSpot Sales Hub? The facility to create different pipelines and all the properties for each one of them. The structure of the information and the ease of creating workflows without knowledge make the tool adapt to what you need.

AU

Anonymous User

06/28/22

4 out of 5

"Helps with handling and organizing large numbers of contacts"

What do you like best about HubSpot Sales Hub? I like the ability to filter out contacts and the easiness of tracking results like the number of dials and how many were connected.

AU

Anonymous User

06/28/22

3 out of 5

"It's an easy to use software, but it can be a little unorganized at times."

What do you like best about HubSpot Sales Hub? Its user-friendly interface allows for easy navigation. Generally, was pretty much able to pick up and go immediately without many questions regarding certain operations

AU

Anonymous User

06/28/22

3 out of 5

"Hubspot is great for inbound but needs some work before it can be used for outbound sales"

What do you like best about HubSpot Sales Hub? i like that everything is in one place and you can have your entire GTM team on one platform. It is also useful to have the tracking features available on the extension.

RW

Rudi W

06/28/22

5 out of 5

"Hubspot has been brilliant, by far the best CRM I have used."

What do you like best about HubSpot Sales Hub? I love being able to see who has opened my emails and clicked on links. What do you dislike about HubSpot Sales Hub?

TO

Tomasz O

06/28/22

5 out of 5

"hubspot is very super and easy . Recomending !"

What do you like best about HubSpot Sales Hub? everything is good, recomending everybod What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/22

5 out of 5

"HubSpot brings productivity to a new level with their analytical approach to sales and marketing"

What do you like best about HubSpot Sales Hub? Being able to personalize content while still being able to achieve those high numbers What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].