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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2331-2340 out of 3172

CC

Conference Compass

07/20/22

5 out of 5

We use HubSpot for our middle-sized business.

As a marketing manager, I use HubSpot daily since January 2022. I love its various marketing features, especially its email solution, automated tasks, social media tool, lead generation, etc. I'd recommend it to any company which wants to excel and develop its marketing/sales processes further.

FR

Farzanah Rahman

07/20/22

5 out of 5

Really easy to use and a great to…

Really easy to use and a great to optimise your marketing campaigns/activity all on one platform!

NG

Nilanjay Ghura

07/20/22

5 out of 5

I really like using Hubspot as it is…

I really like using Hubspot as it is one of the most simplest CRM out there and got tons of useful features that can be used by different teams across the organisation. I personally recommend to all my clients to use Hubspot for all activities such as Marketing, Sales and Reporting

TF

Tabitha F

07/20/22

5 out of 5

Hubspot is my #1 marketing tool.

Hubspot is my #1 marketing tool. I've used various marketing and project management tools throughout my career, but Hubspot is the best tool I've worked with. There's no way I can go back to other tools now. 100% worth the investment.

JZ

Jennifer Zimmerman

07/20/22

5 out of 5

I'm a Fan

Hubspot is my first experience with a CRM that actually works. I love the educational opportunities they provide and how intuitive it is.

RR

Riley Rowan

07/20/22

5 out of 5

Automating Our Sales Process

My company was enter all CRM entries by hand, HubSpot automated the whole process. We were able to create workflows and automation that have expedited our entire sales process. I would highly recommend this product.

ZH

Zoe Horton

07/20/22

5 out of 5

Hubspot makes social media planning so…

Hubspot makes social media planning so easy! The ability to plan on multiple platforms in advance brought so much efficiency to my work days! Not to mention, the email capabilities are a breeze!

K

Kaitlyn

07/20/22

5 out of 5

I have been an admin for years

I have been an admin for years. I absolutly LOVE hubspot. I love that they answer the phone within like 1 ring when I need help. Its easy to learn and easy to teach sales reps how to use.

AU

Anonymous User

07/20/22

4 out of 5

"Review"

What do you like best about HubSpot Sales Hub? Good at tracking the different stages a client is at. What do you dislike about HubSpot Sales Hub?

BW

Blake W

07/20/22

4 out of 5

"Simple & Effective"

What do you like best about HubSpot Sales Hub? Simplicity & ease of use. Almost anyone can pick up this tool and use it. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].