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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2311-2320 out of 3172

US

Uri S

07/20/22

5 out of 5

"Great CRM"

What do you like best about HubSpot Sales Hub? Simple to use, user-friendly, integration is awesome. We basically manage all of our pipelines in HubSpot so great job guys!

RJ

Rishi J

07/20/22

5 out of 5

"Highly Customer Oriented!! Was a pleasant experience working with Deepti Sharma"

What do you like best about HubSpot Sales Hub? Absolutely loved the quick turnaround time on the key issues posted. There is a genuine willingness to deliver the best possible results for the client and work towards excellence. Kudos!!

JR

Justin Reginato

07/20/22

5 out of 5

Hubspot - I am sorry I doubted you

I had always been a user of Salesforce for 10+ years and I honestly never thought that there could be anything that could come even close. I have only been working with Hubspot for 6 weeks and I can honestly say I am rather impressed. It does so much from tracking campaigns, to deal funnel to revenue. Stop hiring and paying admin's to run complex CRM's when you can do it all yourself!

OM

Olivia Murphy

07/20/22

5 out of 5

Couldn't operate without Hubs!

Truly couldn't do my job without HubSpot. The marketing automation, the insights and analytics, CTAs, landing pages, HubSpot Academy trainings, it's all the standard in marketing. You just can't beat it!

BL

Brendan Laumer

07/20/22

5 out of 5

Love it!

-Constantly upgrading and releasing new features -A truly "build it your way" experience -Customer Success goes above and beyond

S

Shai

07/20/22

1 out of 5

In response to a sales email I keep…

In response to a sales email I keep receiving from Hubspot: Mikey, we love Formsite. Their customer service is fantastic. We have had over 3 Hubspot accounts get canceled with you without assistance and warning, causing damages to our business multiple times. Your tech is good, BUT your customer service is garbage unless it is about making a sale. No interested in your services is an understatement.

GR

Gabrielle Roper

07/20/22

5 out of 5

I couldn't live without HubSpot

I couldn't live without HubSpot. I use it for absolutely everything relating to Marketing and it is so intuitive. The knowledge base and HubSpot Academy are exceptional for developing both general and HubSpot-specific skills. I recommend HubSpot to anyone in Marketing looking to streamline and centralise all their automation, scheduling, CRM, and reporting.

M

Mateusz

07/20/22

5 out of 5

Best investment in tool!

A great tool with tons of possibilities to customize it according to your business needs! After few months of using Hubspot I can say that it was one of the best investments in tools our company ever made. WE are more than happy with the performance and the way Hubspot is helping our business to grow!

A

Aswani

07/20/22

5 out of 5

Outstanding CRM Software!

I had no prior experience with any CRM software before using Hubspot. But now after using Hubspot, I have to say it is one of the best CRM software in the market. It includes all the capabilities a business would require to oversee marketing & sales operations. A major benefit of the software is that it is free. Try out the free edition before upgrading to the paid version for more features and functionalities. I am definitely recommending it for its features, ease of use and ...

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NC

Natalie Coughlan

07/20/22

5 out of 5

Love HubSpot!

Love, love, love HubSpot! I have really enjoyed using HubSpot. The available integrations are great, meaning that I can always find a solution to anything I am trying to implement. Updates and improvements to the system are regular and I find that the system is continually improving.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].