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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2301-2310 out of 3172

SJ

S J Jones

07/20/22

5 out of 5

Always great customer service

Have used Hubspot for about 6 years now, the last year on Enterprise. Lots of steep learning curves but Hubspot Support and Academy absolutely brilliant in getting understanding up and helping me find solutions.

S

Sophie

07/20/22

5 out of 5

Complex stuff made simple. Happy Marketing Manager.

HubSpot lets us do complex follow-ups, automated nurturing, scheduling, analysis... but it's all so easy! Fantastic support through web chat, email, and online articles, so we are never stuck for long. Advanced functions for workflows, and integrations to all the common platforms for ads and events. For Marketing, I wouldn't use anything else.

CB

Cindy Bolton-Danielson

07/20/22

5 out of 5

Exceptional support and user-friendly system that helps me be a better marketer

I've implemented and administered HubSpot at two different employers. I continue to be impressed with HubSpot exceptional support and user-friendly system that is constantly evolving to help me be a better marketer and get results!

MR

Melissa Randall

07/20/22

5 out of 5

HubSpot has been an absolute game…

HubSpot has been an absolute game changer for our business. We wouldn’t be near as efficient with our time and energy with the platform. HubSpot has allows us to scale our business at an extreme rate!

SD

Stace Dixon

07/20/22

5 out of 5

HubSpot is essential for business success

Our organization relies on HubSpot heavily for various purposes including marketing, sales, reporting and more. From the technical capabilities to their innovative features and tools, to their expert customer support and community, HubSpot is essential to our business growth, retention and longevity. HubSpot has more easily enabled our organization to automate and scale our efforts over any other CRM and marketing tool we've used.

AJ

Ace John G

07/20/22

5 out of 5

"My new work best friend"

What do you like best about HubSpot Sales Hub? HubSpot is so efficient in my line of work because it makes research and B2B outreach easier and convenient What do you dislike about HubSpot Sales Hub?

NC

Natalie Coughlan

07/20/22

5 out of 5

Love HubSpot!

Love, love, love HubSpot! I have really enjoyed using HubSpot. The available integrations are great, meaning that I can always find a solution to anything I am trying to implement. Updates and improvements to the system are regular and I find that the system is continually improving.

SS

Sham S

07/20/22

5 out of 5

"THE CRM YOU NEED"

What do you like best about HubSpot Sales Hub? Deals. Managing deals is simple and easy What do you dislike about HubSpot Sales Hub?

GB

Gio B

07/20/22

5 out of 5

"Hubspot is very useful & efficient in my Sales Life"

What do you like best about HubSpot Sales Hub? What I like about Hubspot is the Report Dashboard features that help me to track everything that I do and be aware of the performance that I throughout the day. It helped me reach my quotas for sending emails, tracking marketing emails that I have to outreached and etc.

MA

Melany A

07/20/22

5 out of 5

"Significance of Hubspot in my Daily Sales Routine"

What do you like best about HubSpot Sales Hub? Most helpful to me is the storage of contacts or leads which makes it easier for me to follow up my prospect clients and jot down notes or remarks.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].