9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2291-2300 out of 3172
GP
George Philip LeBourdais
07/20/22
Powerful tools
Powerful tools, great support
P
Phil
07/20/22
We moved away from Hubspot
On the surface Hubspot appears to be a great tool however it lacks key features when integrating through the APIs. One key feature of a CRM is the ability to subscribe and unsubscribe users from mailing lists. Hubspot uses subscription types for this purpose. Unfortunately, one major failing, and the reason we moved away from Hubspot, is that you are unable to develop your own external management page for subscriptions. The API does not allow a user to be resubscribed once they have ...
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F
Frank
07/20/22
One of the most complete CRM platforms
Hubspot is a great tool comprised of high quality native features as well as the ability to integrate an extensive amount of external apps to be able to use within its platform. The platform itself is extremely complete and very comprehensive, giving any user the ability to learn to get the most out of it in a short period of time. This along with the great support team at HubSpot, make it a must have for any organization and I recommend it without hesitation.
AU
Anonymous User
07/20/22
"It makes our sales process and initiatives smooth and easy to track"
What do you like best about HubSpot Sales Hub? I like the workflows and sequences because it gives us the bandwidth to do other strategic things. What do you dislike about HubSpot Sales Hub?
NH
Nafisa Hasan
07/20/22
My team and I are loving Hubspot
We have launched our new website in Hubspot and my customer experience has been the best. Their real-live support team is always available and first-class in terms of providing support. Hubspot has a knowledge academy where many resources are free and very rich. I also use Hubspot to analyze our company's digital media reports and the dashboard is beautifully designed. The Hubspot dashboard is always open in my laptop. It helps you better understand the trends without making things ...
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A
Aswani
07/20/22
Outstanding CRM Software!
I had no prior experience with any CRM software before using Hubspot. But now after using Hubspot, I have to say it is one of the best CRM software in the market. It includes all the capabilities a business would require to oversee marketing & sales operations. A major benefit of the software is that it is free. Try out the free edition before upgrading to the paid version for more features and functionalities. I am definitely recommending it for its features, ease of use and ...
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VB
Vladimir Bajraktarov
07/20/22
Don’t look further
Even if you look further for cheaper or more versatile solution for your business - you are wrong. Do not waste your precious time and take HubSpot.
V
Vlad
07/20/22
I've used hubspot for years and It Is…
I've used hubspot for years and It Is an Amazing tool, as i am a developer my main focus was on integration between hubspot and other systems. An Amazing experience because the API's are very well documented and Easy to use, in addition they are growing every year and bringing new tool's to live, definitely recommended as CRM & CMS!
MS
Michelle Spadaro
07/20/22
HS is a breeze to learn and master!
I LOVEEEE using HS! It assists me tremendously in my everyday role as a Marketing Event Manager. The email and social tools are a breeze to learn and master. I also love the community and learning tools around the tool, there is a forum to ask questions and always a how-to video to watch!
VA
Vishal A
07/20/22
"One of the best CRM Tool"
What do you like best about HubSpot Sales Hub? One easily manage deals, contacts and can track the progress. What do you dislike about HubSpot Sales Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].