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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2261-2270 out of 3172

AU

Anonymous User

07/21/22

4 out of 5

"I have enjoyed using Hubspot. It is easy to poke around and figure out its different capabilities."

What do you like best about HubSpot Sales Hub? I like that hubspot is fairly navigable and user friendly What do you dislike about HubSpot Sales Hub?

MB

Matthew B

07/21/22

4 out of 5

"Sales made Easier with HubSpot Sales Hub"

What do you like best about HubSpot Sales Hub? Being able to easily call up the whole history of interactions with a contact/company is very useful, I can search the contact database to find what I am looking for. It is possible to customise statuses for leads and prospects and track based on custom parameters - Some examples: Leads that are uncontacted for some time, leads from a particular source, prospects with a certain "status" - effectively allowing the user to improve workflow and ...

Read more

AM

Austin M

07/21/22

4 out of 5

"Overall, experience is good. My only complaint is the website lags while doing emails."

What do you like best about HubSpot Sales Hub? When creating contacts, you can provide a lot of information. This in turn can lead to a better overall look and feel for the rest of your company when they go in to look t that contact.

BH

Brent H

07/21/22

4 out of 5

"HubSpot helps you save time and keeps you organized"

What do you like best about HubSpot Sales Hub? I love being able to create companies and contacts and then being able to keep all communications on file. This saves me time daily.

AU

Anonymous User

07/21/22

4 out of 5

"A comparable SalesForce Alternative"

What do you like best about HubSpot Sales Hub? I have used Hubspot for a while now. It was very easy to pick up compared to SalesForce. What do you dislike about HubSpot Sales Hub?

MP

Mirko P

07/21/22

5 out of 5

"An amazing tool that really helps my day-to-day work tasks"

What do you like best about HubSpot Sales Hub? First of all, It is very user-friendly. The fact that it's also connected to Gmail and helps to find your contacts fast. What do you dislike about HubSpot Sales Hub?

GP

Gaurav P

07/21/22

4.5 out of 5

"Experience of using HubSpot is really great"

What do you like best about HubSpot Sales Hub? HubSpot plays a vital role when you need everything in a single place. Also, it gives visibility to us regarding merchants which we created in HubSpot.

SM

Simone M

07/21/22

4.5 out of 5

"Esperienza di uso Sales Hubspot"

What do you like best about HubSpot Sales Hub? Utilizzo giornalmente Hubspot per l'inserimento dei leads in entrata e il loro follow up durante le fasi del processo di vendita. Hubspot permette una gestione dei clienti davvero precisa ed accurata attraverso invio di email, sequenze, templates, webcall e note. Lo strumento è intuitivo e, a mio parere, efficace.

AM

Aleksandra M

07/21/22

4.5 out of 5

"I really like to use Hubspot in my day work, it helps to improve organisation of work."

What do you like best about HubSpot Sales Hub? Most helpful thing is that I can see all deals at different stages. What do you dislike about HubSpot Sales Hub?

JO

John O

07/21/22

4.5 out of 5

"Making Prospecting Easier"

What do you like best about HubSpot Sales Hub? As a salesperson, Hubspot has made prospecting more effective by shortening the sales cycle and helping to land more deals. It has also made organising data and managing tasks easier. In short, you can never go wrong with HubSpot. Awesome tool!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].