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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2221-2230 out of 3172

AU

Anonymous User

07/21/22

5 out of 5

"Very easy to keep track of any and all brands I have reached out to."

What do you like best about HubSpot Sales Hub? Gmail integration has been a HUGE help to me and saved me a lot of time. The customer service is also some of the quickest I have seen.

AT

Aditya T

07/21/22

5 out of 5

"Best - Software"

What do you like best about HubSpot Sales Hub? Contact management, opportunity pipeline ( Deals ), Task Management, Email Integration, Tracking, and Call integration.

AS

Amber S

07/21/22

5 out of 5

"Game Changing Software!"

What do you like best about HubSpot Sales Hub? I love the reporting functionality the hubspot provides. What do you dislike about HubSpot Sales Hub?

SJ

Salome J

07/21/22

5 out of 5

"This is an amazing platform to help you grow your business."

What do you like best about HubSpot Sales Hub? I love the e-mail threads you can create in order to see how far along the conversation between you and a prospective new client are fantastic.

AH

Allie H

07/21/22

5 out of 5

"HuSpot Sales Hub is awesome!"

What do you like best about HubSpot Sales Hub? With HubSpot Sales Hub, it is so easy to not only track and report my sales, but also the sales of our team, and the entire company! The deals and quotes functions make it easy to manage information - and all of my sales documents are all in one place! Also, with the tasks feature, I can easily assign myself tasks and stay organized and on top of things each day.

TC

Tyler C

07/21/22

5 out of 5

"Hubspot - easy to use, adopt and use as a single view of the customer"

What do you like best about HubSpot Sales Hub? I have always liked how easy it is to use Hubspot. If you have ever used a CRM, the interface is intuitive, easy to learn (for everyday use) and has the capabilities to grow with the demands of the organization.

KM

Kaden M

07/21/22

5 out of 5

"HubSpot is super user friendly!"

What do you like best about HubSpot Sales Hub? Super user friendly New features all the time

LJ

Lauren J

07/21/22

5 out of 5

"HubSpot is great!"

What do you like best about HubSpot Sales Hub? I love the sequences and calendar capabilities. I also love how easy it is to run through my tasks everyday. What do you dislike about HubSpot Sales Hub?

ML

Maria L

07/21/22

5 out of 5

"Great Analytics Tools"

What do you like best about HubSpot Sales Hub? You can manage everything with leads regarding communication, tracking, behavior, and all the way until closing. You don't need to use any other software to manage sales, which is so efficient and easy. You can also customize to gain your own insights, forecasting, and analytics, and they even have pre-built reports and trackers for you to start with.

BP

Beth P

07/21/22

5 out of 5

"A CRM system that keeps you accountable and on task"

What do you like best about HubSpot Sales Hub? the workflows and automation you can set within the system. I love how you can create snippets for easy emailing and set set auto send dates and times for emails.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].