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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2201-2210 out of 3172

AU

Anonymous User

07/22/22

5 out of 5

"Easy to use and easy to adjust"

What do you like best about HubSpot Sales Hub? I like mostly that it's combineable with other applications such as aircall and google mail. What do you dislike about HubSpot Sales Hub?

ET

Eric T

07/22/22

5 out of 5

"Excellent CRM! Just Wow! A+++"

What do you like best about HubSpot Sales Hub? Customer service is incredible. So many positives, it is tough to pick just one. Amazing features that improve time, and increase sales!

ML

Mitzi L

07/22/22

5 out of 5

"Great CRM for Sales"

What do you like best about HubSpot Sales Hub? Tasks and how you can prioritize them by colours. As is linked to email, a new contact can be saved automatically

ML

Mitzi L

07/22/22

5 out of 5

"Great CRM for Sales"

What do you like best about HubSpot Sales Hub? Tasks and how you can prioritize them by colours. As is linked to email, a new contact can be saved automatically

ET

Eric T

07/22/22

5 out of 5

"Excellent CRM! Just Wow! A+++"

What do you like best about HubSpot Sales Hub? Customer service is incredible. So many positives, it is tough to pick just one. Amazing features that improve time, and increase sales!

AU

Anonymous User

07/22/22

5 out of 5

"Easy to use and easy to adjust"

What do you like best about HubSpot Sales Hub? I like mostly that it's combineable with other applications such as aircall and google mail. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

07/22/22

5 out of 5

"Great CRM, Great CMS, Email marketing is a bit expensive"

What do you like best about HubSpot Sales Hub? The integrated CRM with CMS. (COS). The CMS performance is quite good, the pages load fast. It is easy to create workflows in the CRM. We use this tool every day.

RR

Ravid R

07/22/22

4 out of 5

"Great scaleable solution"

What do you like best about HubSpot Sales Hub? Since switching to Hubspot we have seen an uptick in efficiency, transparency, and reporting capabilities - all of which have led to increased sales

AU

Anonymous User

07/22/22

4.5 out of 5

"Easy to use!"

What do you like best about HubSpot Sales Hub? I like that Hubspot has everything--it is both a CRM and does engagement as well. Means that I waste less time looking for things in multiple places.

RB

Ralph B

07/21/22

4.5 out of 5

"Easy, Effective, Comprehensive"

What do you like best about HubSpot Sales Hub? As a salesperson - Ease of use (Tasks, Note taking during a discovery call, the ability to make calls directly from the CRM)

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].