9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2191-2200 out of 3172
CG
Corey G
07/24/22
"Hubspot makes managing my business easier"
What do you like best about HubSpot Sales Hub? I like that I can forecast, prospect, and gain effective insights all in one platform. I do want more features but I believe they are heading down the right path : )
R
Russ
07/24/22
HubSpot superuser
I enjoy using HubSpot CRM - the navigation is easy to learn and master. I particularly like the email features, including the email builder.
DR
Daniel R
07/24/22
"Sales/Marketing"
What do you like best about HubSpot Sales Hub? I love the fact you can set tasks. It makes the user experience so much easier. What do you dislike about HubSpot Sales Hub?
C
Chad
07/24/22
I am a superfan!
HubSpot is one of two tools that I can say seriously reshaped my career entirely, the other was Google Ads. Learning how to use HubSpot took me from a capable marketer to being able to use low-code tools to solve major business problems. The speed and efficiency that I have been able to solve them using the workflow tool has been a major contributor to my company's adoption of technology as a whole. With very rare exception, I have been able to easily solve massive problems in the course ...
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DH
Dallas H
07/24/22
"Im no CRM expert, but I like the way HubSpot flows!"
What do you like best about HubSpot Sales Hub? I love being able to store all our contact data on the HubSpot server. Im a huge fan of the templates and snippets feature. I also love using the HubSpot plugin for gmail, I think the log and track feature is awesome! I recently used the chat help-desk to resolve an issue, it had to be escalated to engineering but was still sorted out in a timely fashion.
DR
Daniel R
07/24/22
"Sales/Marketing"
What do you like best about HubSpot Sales Hub? I love the fact you can set tasks. It makes the user experience so much easier. What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
07/24/22
"Hubspot"
What do you like best about HubSpot Sales Hub? Ease of use. It is much simpler to use than SFDC. What do you dislike about HubSpot Sales Hub?
CC
Charley C
07/24/22
HubSpot takes advantage of SMBs
Every project I have I run into something that HubSpot should do, but can’t. It’s either a crazy workflow workaround, or I have to port out to another service. I’m talking disasters like using “today” in calculations, omitting weekends from SLAs (tickets), any sort of forms advancement. If you Google your issue and it’s on HubSpot’s ideas board - it’s not happening. You will see ideas that were “under HubSpot review” for 3 years there. HubSpot's pricing is very expensive for SMB. They hit ...
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C
Chad
07/24/22
I am a superfan!
HubSpot is one of two tools that I can say seriously reshaped my career entirely, the other was Google Ads. Learning how to use HubSpot took me from a capable marketer to being able to use low-code tools to solve major business problems. The speed and efficiency that I have been able to solve them using the workflow tool has been a major contributor to my company's adoption of technology as a whole. With very rare exception, I have been able to easily solve massive problems in the course ...
Read more
AU
Anonymous User
07/22/22
"Great CRM, Great CMS, Email marketing is a bit expensive"
What do you like best about HubSpot Sales Hub? The integrated CRM with CMS. (COS). The CMS performance is quite good, the pages load fast. It is easy to create workflows in the CRM. We use this tool every day.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].