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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2181-2190 out of 3172

KC

Karina C

07/25/22

5 out of 5

"HubSpot one source of the truth"

What do you like best about HubSpot Sales Hub? I love that I can use hubspot to keep track off all my customer data. This includes the customer information, along with all the communications, notes, and sequences.

KC

Karina C

07/25/22

5 out of 5

"HubSpot one source of the truth"

What do you like best about HubSpot Sales Hub? I love that I can use hubspot to keep track off all my customer data. This includes the customer information, along with all the communications, notes, and sequences.

A

Adam

07/25/22

5 out of 5

HubSpot has grown on me a lot

HubSpot has grown on me a lot! The more I use it and communicate with their support staff, the more I enjoy it and find its features/tools helpful. It's a great CRM!

A

Adam

07/25/22

5 out of 5

HubSpot has grown on me a lot

HubSpot has grown on me a lot! The more I use it and communicate with their support staff, the more I enjoy it and find its features/tools helpful. It's a great CRM!

TC

Tina C

07/25/22

5 out of 5

"A great way to manage customers and potential sale leads in one place"

What do you like best about HubSpot Sales Hub? Integrated and accessible across all platforms What do you dislike about HubSpot Sales Hub?

HA

Hilal Altıntaş

07/25/22

5 out of 5

Great marketing tool!

I use Hubspot for 5 months and I am impressed with the power of this tool. I use it specifically for marketing activities and it is also fun to create nurturing workflows. There are some points that need to be improved but even now it is a solution for almost all marketing activities. Also, there is a great support team that you can reach any time and find the answer to your questions.

AL

Adrian L

07/25/22

5 out of 5

"Making Sales Work Easy"

What do you like best about HubSpot Sales Hub? The task completer. So simple. You walk into work, open your laptop, got to tasks, and work from there all day. It's Amazing. Notes, calls, emails, connection requests, Inmails, meetings, sales navigator connections, deals, company information, everything and anything on the same screen for you to make your tasks simple. Including a Next Task Button !!!

JF

Jill F

07/24/22

4 out of 5

"Hubspot Works"

What do you like best about HubSpot Sales Hub? I like how you can filter information on different levels. The Company level, and then all Clients associated with the Company, and have a view of all open Tickets and Deals for the Company.

DH

Dallas H

07/24/22

5 out of 5

"Im no CRM expert, but I like the way HubSpot flows!"

What do you like best about HubSpot Sales Hub? I love being able to store all our contact data on the HubSpot server. Im a huge fan of the templates and snippets feature. I also love using the HubSpot plugin for gmail, I think the log and track feature is awesome! I recently used the chat help-desk to resolve an issue, it had to be escalated to engineering but was still sorted out in a timely fashion.

R

Russ

07/24/22

5 out of 5

HubSpot superuser

I enjoy using HubSpot CRM - the navigation is easy to learn and master. I particularly like the email features, including the email builder.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].