HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

"Every day enjoying it's features more and more."

What do you like best about HubSpot Sales Hub? What I enjoy most is the automation of several features, but mainly the "sequence" option. Which is great for my role specifically, where I have to send out a tons of emails to get the customers attention. Once I get a reply the sequence stops and I take over. Perfect.

"Good for sales teams of all sizes"

What do you like best about HubSpot Sales Hub? The ease of use for sales teams, task queues, and the ability to have a source of truth on all lead and deal records that is shared across Marketing, Customer Support and Operations teams.

"How great Hubspot is"

What do you like best about HubSpot Sales Hub? Simplicity, hubspot brings the opportunity to make correct follow-ups to our potential clients. Also, automatization is really simple to configure, I'm not an expert tech guy, but I have been able to make different panels, workflows, and sequences easily.

"Great List making for Online Products"

What do you like best about HubSpot Sales Hub? Great CRM, Data capturing can integrate with lots of online applications What do you dislike about HubSpot Sales Hub?

All you need in a CRM is in Hubspot

I have been using Hubspot Sales Professional for a few years and would like to share my experience and configuration. 1. It's a central location where your contacts are in, contact info, current stages and all the activities are logged including where the contact visited your website, opened your email or files and so on. This is important as you can assign a lead scoring and auto assign your sales person to reach out (there's a built in dialer where you may input your own number for ...

"Efficient, Great UI, Smooth integrations. If "Deals" had as much capabilities as "Companies" though"

What do you like best about HubSpot Sales Hub? I like the ability to bulk-change objects by exporting them and importing an updated excel file. This saves us a lot of time. The performance statistics for marketing emails are also super helpful (especially enjoy how a batch of contacts from the open list can be converted and automatically transformed to

"Hubspot Rocks"

What do you like best about HubSpot Sales Hub? How easy it is to maneuver through Hubspot. It is simple to set tasks and reminders on things I need to prepare for and tasks I need to accomplish in a day/ week

Hubspot cancellation predatory practices

We have used Hubspot for 6 years. It has worked well during that time. We recently had to make the decision to switch providers. When we reached out to Hubspot we were informed that our subscription auto renewed (2 months before) and that we were locked into the entire year subscription. I asked to cancel and they informed me we would have to pay the full subscription fee, for the year (even the part we won't use) before we can cancel. The customer support people I worked with were ...

I wish I could buy everything from HubSpot.

I have been using HubSpot sales pro for a couple months now, and so far, I am very impressed. The user interface is complex, but intuitive. Using HubSpot's plethora of features is surprisingly straight forward. It works very well as our CRM, and for automated followup. Best of all, the tech support is out of this world good. I wish I could use it for everything.

If you using Hubspot - quit the misery and let them finally fix it or die.

Hubspot is the tool that will hopefully die really soon. For whatever reason, it is considered the industry standard. Every marketing tool, if you try to use it is like trying to work on PC computer 20 years ago. It took me 23 hrs of talking with 12 HubSpot reps and the Success Team to change the theme - background color and font color on the page. All for $15K a year. On the surface, HubSpot has everything you need - but if you trying to press any button or actually use anything, you ...