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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2161-2170 out of 3172

R

Rene

08/02/22

1 out of 5

Using it for 2 years now. Trust me! Don't use it.

1. The API is very bad. I'm getting rate limits every day, telling me I have reached limits which is not true since I'm tracking it. 2. The webhooks are not send every time. Just randomly. 3. I'm paying more than €2400 for Hubspot and since I haven't subscribed to the "Transactional Emails" addon, I can't send an email to all my clients even if they unsubcribed from the email communication. Transactional emails are legal emails which have to be sent. 4. The Operation Hub doesn't even allow ...

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AU

Anonymous User

08/01/22

4 out of 5

"Easy to use with minimal training"

What do you like best about HubSpot Sales Hub? Interactive, automated tasks, easy to link accounts and deal What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/01/22

5 out of 5

"HubSpot and Aircall Integration"

What do you like best about HubSpot Sales Hub? HubSpot is a great tool for organizing and sharing client data! What do you dislike about HubSpot Sales Hub?

PG

Prince g

08/01/22

5 out of 5

"The CRM is good and contains easy UI for the users but can be improved in terms of data displaying."

What do you like best about HubSpot Sales Hub? The UI is the best and the easy to create filters are the best. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/01/22

4.5 out of 5

"Great tool for sales department"

What do you like best about HubSpot Sales Hub? Email Sequencing feature. It is very simple to arrange emails into sequences. It can be done with a drag and drop feature and also allows multiple sequence customizations to the user. The sequences are easy to replicate in other workflows without making multiple changes or requiring extensive modification.

AB

Arthur B

07/31/22

4 out of 5

"Great tool appreciated by the Sales department"

What do you like best about HubSpot Sales Hub? Integration of other software Easy, user-friendly landing page design and features

AU

Anonymous User

07/29/22

4.5 out of 5

"Very intuitive and integratable"

What do you like best about HubSpot Sales Hub? Great UI, integratability, reports, reminders, service given by the implementation partner, quick turn around time of the implementation partner

MW

Mia W

07/29/22

4 out of 5

"HubSpot Sales Hub gives lots of options"

What do you like best about HubSpot Sales Hub? HubSpot SalesHub allows the users multiple options to customize not only their view but the way they report data, forecasting of deals, and seeing pertinent info.

NC

Nicole C

07/29/22

5 out of 5

"Good Features - Helps our team become more efficient"

What do you like best about HubSpot Sales Hub? The email tracking is the best part. Being able to view opens, clicks, views etc. I also like the sequences aspect of it where you can put your contacts in and it does the rest. It's really beneficial to have this running in the background. It allows my sales team to keep in touch with people while they are working on other priorities. You also get notifications for opens, clicks, etc... it helps you to prioritize your dials and where you are ...

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Abhijeet D

07/28/22

4.5 out of 5

"It is a great marketing tool"

What do you like best about HubSpot Sales Hub? Hubspot helped us in tracking clients which come from inbound traffic. For doing the email campaigns for outbound we used the email sequencing feature which reduced our workload. In a way, we find Hubspot a better tool for inbound and outbound.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].