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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2131-2140 out of 3172

MI

Muhammad I

08/17/22

4 out of 5

"Would highly recommend because the features are very helpful"

What do you like best about HubSpot Sales Hub? hubspot provides a TASK feature which really helps me to know what things I have to do every day. and I also like the EMAIL SEQUENCE feature which is very effective for my work. Lastly I really like REPORT where I can monitor my work.

DL

Derek Li

08/17/22

4 out of 5

Hubspot has been a great company to…

Hubspot has been a great company to work with. They have great software and the customer service has been excellent. They have been increasing cost for features we do not use which makes me nervous for the future.

CB

Claudio Bruderer

08/17/22

4 out of 5

Great CRM Allrounder

HubSpot is a great CRM tool using which you can pretty much tackle anything in that space. It's is very versatile and you can configure it to whatever custom process you want to build. I also like the website builder, although I think that it has room for improvement. Some things are not completely intuitive and there could be more freely available & good themes to choose from.

CM

Chris Moore

08/17/22

4 out of 5

HubSpot has powerful tools that can…

HubSpot has powerful tools that can allow you to establish a solid sales pipeline and effortlessly follow up on leads. This also allows for top-tier customer service. You can dig deep into analytics to increase your success.

FR

Fahad Razi

08/17/22

4 out of 5

Experience of using HubSpot CRM was…

Experience of using HubSpot CRM was amazing. Have been using multiple CRM in the past but seems like HubSpot is very comprehensive with a lot of built-in features for marketing and re-marketing.

NN

Nini Natasha

08/17/22

4 out of 5

- Honest feedback and opinion on better exposure

- Hubspot make my life easier by send emails, landing page, forms, tracking the urls. However, I hope that Hubspot could have one feature of when customer submit the forms, admin can directly save to pdf. Also, if you can have feature of shareable edit means all of my colleague can edit live on the same time. TQ

MA

Manuj Agarwal

08/17/22

5 out of 5

Great Marketing Auotmation System

I am using HubSpot for marketing automation activities for the last 3 years and I am in love with this tool. The Hubspot platform is user-friendly and can be integrated with any system especially your ad accounts be it Meta, LinkedIn or Google. Top 3 Business Benefits: 1. Lead Nurturing via workflows/automation 2. Contact insights to plan the lead nurturing process 3. System integrations like WA, CRM System, and Social Media accounts. The cheery on the cake while using Hubspot is their ...

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MM

Mohamed Mahmoud

08/17/22

5 out of 5

very simple and to the point

very simple and to the point, in terms of marketing or sales and the workflows as well automations it's fascinating

KQ

Karen Quesada

08/17/22

5 out of 5

Excellent is a very important for our…

Excellent is a very important for our growth

MR

Meghan Riddle

08/17/22

5 out of 5

Best Email Marketing Tool!

I have used HubSpot for over two years at two different organizations. It is by far the best marketing communications tool I have used. The platforms are all very user-friendly, and our account manager is great at helping us modify the platform to my specific organization's needs and processes. Hubspot is a great program to use to house all of your marketing comms in one place! The only thing that would make it better would be if there was better reporting data on audience lists and the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].