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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2131-2140 out of 3172

BA

Bojan Atanasoski

08/17/22

5 out of 5

Best for streamlining Marketing and…

Best for streamlining Marketing and Sales processes

IR

Ilene Rosen

08/17/22

4 out of 5

Hubspot is great - just need more time to use it :-)

Hubspot is great, and I wish I had the time to leverage all of its potentials. The only thing I struggle with is customizing reports and dashboards. It is still not as intuitive as i would like.

MA

Manuj Agarwal

08/17/22

5 out of 5

Great Marketing Auotmation System

I am using HubSpot for marketing automation activities for the last 3 years and I am in love with this tool. The Hubspot platform is user-friendly and can be integrated with any system especially your ad accounts be it Meta, LinkedIn or Google. Top 3 Business Benefits: 1. Lead Nurturing via workflows/automation 2. Contact insights to plan the lead nurturing process 3. System integrations like WA, CRM System, and Social Media accounts. The cheery on the cake while using Hubspot is their ...

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MM

Mohamed Mahmoud

08/17/22

5 out of 5

very simple and to the point

very simple and to the point, in terms of marketing or sales and the workflows as well automations it's fascinating

VS

Victoria Sexton

08/17/22

5 out of 5

Learning at its finest

Hi, I'm really new to HubSpot and the academy for trainings is FANTASTIC! Other platforms like HubSpot have the same tools and features, but the academy is my number one most valuable asset that comes with HubSpot. Way to go!

KL

Kenzie Lee

08/17/22

5 out of 5

Great tool!

Hubspot has been a great tool for our marketing team to organise, manage, and analyse our marketing efforts.

CD

Cherriewin D

08/17/22

5 out of 5

"Very easy to use"

What do you like best about HubSpot Sales Hub? You can send email quickly anywhere and anytime What do you dislike about HubSpot Sales Hub?

CC

Chris Crosdale

08/17/22

5 out of 5

Hubspot Is Innovative

Hubspot continues to innovate and adapt their features in ways that streamline our workflow. Our Marketing efforts are easy to measure and define for sales impact.

MR

Meghan Riddle

08/17/22

5 out of 5

Best Email Marketing Tool!

I have used HubSpot for over two years at two different organizations. It is by far the best marketing communications tool I have used. The platforms are all very user-friendly, and our account manager is great at helping us modify the platform to my specific organization's needs and processes. Hubspot is a great program to use to house all of your marketing comms in one place! The only thing that would make it better would be if there was better reporting data on audience lists and the ...

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KQ

Karen Quesada

08/17/22

5 out of 5

Excellent is a very important for our…

Excellent is a very important for our growth

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].