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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2111-2120 out of 3172

AU

Anonymous User

08/18/22

5 out of 5

"Very easy to navigate, even without training. Keeps me organized and basically makes my job easier."

What do you like best about HubSpot Sales Hub? Easy to use. I used SF for years and there is no comparison when it comes to how easy Hubspot is to use. Hubspot has a modern look and features. Many automations help with things like campaigns, real-time analytics and eliminating things like duplicates. I can send emails right from the platform and include documents with a preview screen.

AU

Anonymous User

08/18/22

5 out of 5

"Great platform with needed automation"

What do you like best about HubSpot Sales Hub? Ability to deliver emails in an automated fashion, create sequences, and control your pipeline. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Intuitive and easy to learn"

What do you like best about HubSpot Sales Hub? The flow for working and completing tasks is efficient and easy. Hubspot makes it as simple as possible with minimal clicks to work a task, call a contact, complete the task and move on to the next. It helps me make the most of my day.

IC

Ian C

08/18/22

5 out of 5

"Awesome tool that gives me actionable information all the time for my team"

What do you like best about HubSpot Sales Hub? Being able to create visualizations of different sales data. This empowers my team to have actionable information, see points for improvement and identify key areas that we are good at.

OW

OLIVIA W

08/18/22

5 out of 5

"QUICK. SIMPLE. ACCURATE. INFORMATIVE"

What do you like best about HubSpot Sales Hub? IMMEDIETE UPDATES ON HOW MANY CALLS MADE. AND HOW MANY MADE HISTORY What do you dislike about HubSpot Sales Hub?

CP

Chuck P

08/18/22

5 out of 5

"Leader of the pack"

What do you like best about HubSpot Sales Hub? I have used many CRM's over my career and this is by far the easiest and most robust tool in the market. What do you dislike about HubSpot Sales Hub?

KW

Kevin W

08/18/22

5 out of 5

"Great, User friendly experience"

What do you like best about HubSpot Sales Hub? Task are straightforward and sequential. You don't have to do much in terms of manual labor on the platform What do you dislike about HubSpot Sales Hub?

PM

Phil M

08/18/22

5 out of 5

"Excellent and Easy to use!"

What do you like best about HubSpot Sales Hub? Managing leads is so easy - just a couple of clicks What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Best CRM experience!"

What do you like best about HubSpot Sales Hub? I love how easy it is to navigate HubSpot, all of the features and analytics that are available, and the workflows and sequences! There are so many great and useful features, that I can't possibly just pick one I like the best.

AU

Anonymous User

08/18/22

5 out of 5

"Very user friendly"

What do you like best about HubSpot Sales Hub? Easily movement from calls and emails. The ability to see past engagements. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].