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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2101-2110 out of 3172

ML

Matthew L

08/18/22

5 out of 5

"Amazing resource that saves me time and energy"

What do you like best about HubSpot Sales Hub? Sequences and tracking abilities so I can clearly see my interested clients What do you dislike about HubSpot Sales Hub?

RR

Ritesh Reddy T

08/18/22

5 out of 5

"Hubspot helps me streamline efficiencies."

What do you like best about HubSpot Sales Hub? Sequences and templates helps me better. What do you dislike about HubSpot Sales Hub?

SF

Sarah F

08/18/22

5 out of 5

"Best CRM I have used."

What do you like best about HubSpot Sales Hub? I like how Hubspot gives real updates on the status of the emails you send out to prospects. TIP Put the company name as a token in the title of the email so you know who is opening and clicking your emails.

RM

Robbie M

08/18/22

5 out of 5

"has been a great tool to increase my sales volume but also staying up to date"

What do you like best about HubSpot Sales Hub? task feature as a reminder - allows me to stay on top of my tasks/lists/outreach What do you dislike about HubSpot Sales Hub?

BN

Brady N

08/18/22

5 out of 5

"Best CRM I have ever used"

What do you like best about HubSpot Sales Hub? Much more user friendly than salesforce, at a much more attractive price point. Makes keeping track of and an updated pipeline extremely easy for your whole team.

NL

Nick L

08/18/22

5 out of 5

"Makes calls easy and excellent"

What do you like best about HubSpot Sales Hub? Running through tasks swiftly and with all the info needed for excellent outreach. One click takes me to the next call, where all the context on the next lead lives.

SR

Sasha R

08/18/22

5 out of 5

"Creating personalized emails that are actually templates."

What do you like best about HubSpot Sales Hub? The ability to personalize templated emails allows me to reach out to more customers in a short period & create follow-up tasks. During heavy sales periods I rely heavily on my tasks.

AZ

Ari Z

08/18/22

5 out of 5

"Powerful yet user friendly system"

What do you like best about HubSpot Sales Hub? flexibility, reports, user friendly, great reporting system also What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"very much user friendly"

What do you like best about HubSpot Sales Hub? User-friendly/Makes it easy to access data of the reps/ makes things look organized. What do you dislike about HubSpot Sales Hub?

DA

Daniel A

08/18/22

5 out of 5

"Hubspot is the Leader in high-quality CRM platforms"

What do you like best about HubSpot Sales Hub? I love Hubspot! I have only using the CRM program for a few months, but every day I learn more and more of how powerful and helpful Hubspot is. My clients are the ones who benefit the most from Hubspot's easy-to-use user experience because it makes communicating to my leads simple and organized.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].