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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2051-2060 out of 3172

CP

Chantel P

08/18/22

5 out of 5

"Great Tool - Very Helpful"

What do you like best about HubSpot Sales Hub? Once I learned & understood the capabilities, Hubspot Sales & the sequencing tool has been incredibly helpful. Sequences and outreach are part of my daily tasks. It has helped with time management, growing and improving relationships, and increasing meetings with prospective clients.

RT

Robbin T

08/18/22

5 out of 5

"Work friendly and helps keep me organized and on top of my work."

What do you like best about HubSpot Sales Hub? I can make changes and the notifications and I can create queues to organize my work. I like how I am able to sort through my work by due date and other different categories.

EG

Emily G

08/18/22

5 out of 5

"HubSpot Is So Helpful!"

What do you like best about HubSpot Sales Hub? I love that I can send large email sequences, and schedule the emails that will follow. The personalization links are very helpful as well as the link to schedule a meeting. The deals dashboard is also very organized and a great place to store information about current leads.

CM

Carolina M

08/18/22

5 out of 5

"Highly recommended HubSpot Sales Hub"

What do you like best about HubSpot Sales Hub? I love the email tracking system so I can interact with merchants as soon as I know they are looking into my emails.

CH

Cara H

08/18/22

5 out of 5

"International Admissions Representative with MANY prospective students"

What do you like best about HubSpot Sales Hub? The ability to organize all of my contacts by nearly any property I choose is one of the best parts of HubSpot. I love that I can work on the *perfect* email template and reuse it as often as I like. I can share them with my colleagues and vice versa. So the organization and ease of use are the main things I like. When I first began using HubSpot I wasn't super familiar with sales so having content suggestions also was a great help to me.

SH

Sam H

08/18/22

5 out of 5

"Sequences for days!"

What do you like best about HubSpot Sales Hub? Fell in love with Hubspot when starting my new position. The platform is easy to use and has an incredibly good customer service team to accompany. I spend around 2 hrs a day using the sequencing tool to prospect and have never had any issues. We also use it as our CRM, which does exactly what we need it to. Recommend to any size organisation.

JB

Josh B

08/18/22

5 out of 5

"Making my life easier.."

What do you like best about HubSpot Sales Hub? Tasks...! Helps me order and priorititze What do you dislike about HubSpot Sales Hub?

JS

Jonny S

08/18/22

5 out of 5

"Great programme. It makes life easier and has amazing features!!"

What do you like best about HubSpot Sales Hub? The cross-referencing and record keeping is amazing. This programme is a great recommendation for anyone with a large database of contacts and deals. Once a person gets used to the system , it just goes deeper and deeper.

RR

Raghavendra R

08/18/22

5 out of 5

"Cost effective and gets the job done"

What do you like best about HubSpot Sales Hub? Hubspot is the simplest UI I have used of all the CRMs so far, hassle-free What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Awesome CRM for ANY business"

What do you like best about HubSpot Sales Hub? everything has a data set- easy to navigate and tasks generation keeps you organized What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].