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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2041-2050 out of 3172

AH

Amelia H

08/18/22

4.5 out of 5

"Hubspot: saving my sanity and keeping me organized"

What do you like best about HubSpot Sales Hub? Hubspot has truly been a game changer for me in managing accounts across multiple states, in different stages of contact. I love the organizational tools and the ease of use.

AN

Alyssa N

08/18/22

5 out of 5

"My business hub in Hubspot"

What do you like best about HubSpot Sales Hub? I can choose how I want my platforms organized and formatted. What do you dislike about HubSpot Sales Hub?

SP

Shalukumari P

08/18/22

5 out of 5

"filters"

What do you like best about HubSpot Sales Hub? I like the filters the most it helps me find the right person to talk to and make conversion What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Best experience"

What do you like best about HubSpot Sales Hub? Easy to use functions, task, call, note, send emails, calls. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"User friendly and easy on the eyes"

What do you like best about HubSpot Sales Hub? Custom name your pipeline's as well as manage your work via tasks................................................................................................... What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Great onboarding tool"

What do you like best about HubSpot Sales Hub? What I found most helpful was how this tool has an easy flow , often a change can be made as an individual account holder and you can understand where and how to do so without IT help

AU

Anonymous User

08/18/22

5 out of 5

"Transition to Hubspot has helped our company grow!"

What do you like best about HubSpot Sales Hub? The unlimited automation features, tracking emails and endless integrations with other products we use. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Have enjoyed using HubSpot and HubSpot calling. Their task feature is great to keep you on track."

What do you like best about HubSpot Sales Hub? I like the tasks feature the best. It helps keep me on track What do you dislike about HubSpot Sales Hub?

KC

Kaila C

08/18/22

5 out of 5

"Amazing CRM!"

What do you like best about HubSpot Sales Hub? I absolutely love the tasks section! The deals section is also awesome because it's so easy to configure a contact/company to connect to the deal. Compared to competitors, HubSpot just makes everything so easy to use, easy to understand, and nothing in it ever feels daunting.

JT

Julian Tofiño I

08/18/22

5 out of 5

"It is practical and user friendly"

What do you like best about HubSpot Sales Hub? I like that it works with my email and keeps me updated. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].