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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2021-2030 out of 3172

SH

Sam H

08/18/22

5 out of 5

"Sequences for days!"

What do you like best about HubSpot Sales Hub? Fell in love with Hubspot when starting my new position. The platform is easy to use and has an incredibly good customer service team to accompany. I spend around 2 hrs a day using the sequencing tool to prospect and have never had any issues. We also use it as our CRM, which does exactly what we need it to. Recommend to any size organisation.

CF

Caylin F

08/18/22

5 out of 5

"Simple and efficient"

What do you like best about HubSpot Sales Hub? Having everything in one place. I like that you can filter by anything and everything. What do you dislike about HubSpot Sales Hub?

CM

Carolina M

08/18/22

5 out of 5

"Highly recommended HubSpot Sales Hub"

What do you like best about HubSpot Sales Hub? I love the email tracking system so I can interact with merchants as soon as I know they are looking into my emails.

EG

Emily G

08/18/22

5 out of 5

"HubSpot Is So Helpful!"

What do you like best about HubSpot Sales Hub? I love that I can send large email sequences, and schedule the emails that will follow. The personalization links are very helpful as well as the link to schedule a meeting. The deals dashboard is also very organized and a great place to store information about current leads.

RT

Robbin T

08/18/22

5 out of 5

"Work friendly and helps keep me organized and on top of my work."

What do you like best about HubSpot Sales Hub? I can make changes and the notifications and I can create queues to organize my work. I like how I am able to sort through my work by due date and other different categories.

CP

Chantel P

08/18/22

5 out of 5

"Great Tool - Very Helpful"

What do you like best about HubSpot Sales Hub? Once I learned & understood the capabilities, Hubspot Sales & the sequencing tool has been incredibly helpful. Sequences and outreach are part of my daily tasks. It has helped with time management, growing and improving relationships, and increasing meetings with prospective clients.

HG

Hannah G

08/18/22

4.5 out of 5

"No prior sales experience...and I was up and running in a week!"

What do you like best about HubSpot Sales Hub? User-friendly and the integrations! I love how quickly I am able to bounce back and forth between SalesNav. I rely so much on this integration! Makes life so much easier!

AU

Anonymous User

08/18/22

4 out of 5

"user friendly"

What do you like best about HubSpot Sales Hub? The dashboards and start tasks option. Makes it easier to go through everything I have to do. What do you dislike about HubSpot Sales Hub?

DM

Daniel M

08/18/22

4.5 out of 5

"Good experience"

What do you like best about HubSpot Sales Hub? Quite customizable, nice to track basic metrics and custom ones. It is also an intuitive tool. In addition, the support they give is quite fast and good.

MB

Moa B

08/18/22

4.5 out of 5

"Couldn't have done it without Hubspot :)"

What do you like best about HubSpot Sales Hub? Easy to organize your workload. Everything at the same place. Super nice to see all the analytics and have an overview of everything.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].