9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2021-2030 out of 3172
PM
Phil M
08/18/22
"Excellent and Easy to use!"
What do you like best about HubSpot Sales Hub? Managing leads is so easy - just a couple of clicks What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
08/18/22
"Best CRM experience!"
What do you like best about HubSpot Sales Hub? I love how easy it is to navigate HubSpot, all of the features and analytics that are available, and the workflows and sequences! There are so many great and useful features, that I can't possibly just pick one I like the best.
AU
Anonymous User
08/18/22
"Very user friendly"
What do you like best about HubSpot Sales Hub? Easily movement from calls and emails. The ability to see past engagements. What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
08/18/22
"HubSpot Sequences"
What do you like best about HubSpot Sales Hub? Super easy to use the sequence function to reach out to a large number of people all at once. What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
08/18/22
"Great yet Easy"
What do you like best about HubSpot Sales Hub? The software is very easy to get familiar with. Been using it for a month no turning back. The filters help organize and increase productivity. It is my first and last CRM software.
RS
Raymond S
08/18/22
"Resourceful - Compartmentalization"
What do you like best about HubSpot Sales Hub? - Organization of contacts and previous conversation remarks - Tasks
AR
Amber R
08/18/22
"HubSpot is an amazing sales tool for any business"
What do you like best about HubSpot Sales Hub? That it links up to other apps! It is so useful that you can just quickly open LinkedIn via someone's profile on HubSpot. Also that it links to outlook and you can send and view emails without having to manually log them.
NS
Nick S
08/18/22
"HubSpot - A Great Service to Aid with Your Leads!"
What do you like best about HubSpot Sales Hub? Very helpful for the organization of my calls, time, and relationships with my leads. What do you dislike about HubSpot Sales Hub?
FF
Frank F
08/18/22
"Love the Interaction"
What do you like best about HubSpot Sales Hub? I love the fact that HupSpot integrates with Gmail, and Ring Central and automatically adds the notes to the client's file. What do you dislike about HubSpot Sales Hub?
CK
Constance K
08/18/22
"Everything you need from a CRM"
What do you like best about HubSpot Sales Hub? Very user-friendly and has a variety of tools that you can use depending on your follow-up style and type of business. What do you dislike about HubSpot Sales Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].