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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2011-2020 out of 3172

CC

Chad C

08/18/22

5 out of 5

"Awesome support and easy to use. Love the templates and sequencing! Saves me a lot of time!!!"

What do you like best about HubSpot Sales Hub? Awesome support and easy to use. Love the templates and sequencing! Saves me a lot of time!!! What do you dislike about HubSpot Sales Hub?

KF

Keydell F

08/18/22

5 out of 5

"Works well for keeping tabs on prospecting"

What do you like best about HubSpot Sales Hub? I like how easy it is to log data as well as how easy it is to set reminders. I can complete a task and set a follow-up and then I will receive an email notification morning of.

RD

Rusty D

08/18/22

5 out of 5

"Love my Hubspot!"

What do you like best about HubSpot Sales Hub? There are a ton of tools, but i really the email tracking and ease of use. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Sales process automatized"

What do you like best about HubSpot Sales Hub? Hubspot is a very user-friendly platform and it is helping our company so much by automatizing our sales process. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"My HubSpot experience"

What do you like best about HubSpot Sales Hub? It puts everything I need to see in one convenient, easy-to-navigate location What do you dislike about HubSpot Sales Hub?

JT

Julian Tofiño I

08/18/22

5 out of 5

"It is practical and user friendly"

What do you like best about HubSpot Sales Hub? I like that it works with my email and keeps me updated. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Awesome CRM for ANY business"

What do you like best about HubSpot Sales Hub? everything has a data set- easy to navigate and tasks generation keeps you organized What do you dislike about HubSpot Sales Hub?

RR

Raghavendra R

08/18/22

5 out of 5

"Cost effective and gets the job done"

What do you like best about HubSpot Sales Hub? Hubspot is the simplest UI I have used of all the CRMs so far, hassle-free What do you dislike about HubSpot Sales Hub?

JS

Jonny S

08/18/22

5 out of 5

"Great programme. It makes life easier and has amazing features!!"

What do you like best about HubSpot Sales Hub? The cross-referencing and record keeping is amazing. This programme is a great recommendation for anyone with a large database of contacts and deals. Once a person gets used to the system , it just goes deeper and deeper.

JB

Josh B

08/18/22

5 out of 5

"Making my life easier.."

What do you like best about HubSpot Sales Hub? Tasks...! Helps me order and priorititze What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].