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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2001-2010 out of 3172

RB

Raffaella B

08/18/22

4 out of 5

"HubSpot helps me streamline my workload"

What do you like best about HubSpot Sales Hub? What I like the most about Hubspot is the fact I can create tasks for myself as well as automated sequences and templates that allow me to work more efficiently.

AG

Alex G

08/18/22

4 out of 5

"We love a tool that just makes your life so much easier"

What do you like best about HubSpot Sales Hub? Hubspot has a seamless way to make my life easier in terms of keeping track of my pipeline, creating new opportunities and getting a great oversight into exactly how I am currently performing and what I can expect in the future.

AU

Anonymous User

08/18/22

4 out of 5

"I really like the platform overall"

What do you like best about HubSpot Sales Hub? How easy it is to create and enroll contacts. I used SF and it was a nightmare. What do you dislike about HubSpot Sales Hub?

JL

John L

08/18/22

4 out of 5

"Making the Sales Process Easier"

What do you like best about HubSpot Sales Hub? Hubspot is very intuitive. It makes things a whole lot easier overall, and I especially like that you can entirely find out all the essential metrics. I am also a big fan of the efficiency/ease of use of everything. Overall, it is a lot easier to use Hubspot compared to other CRMs that i have used in the past.

CK

Chris K

08/18/22

4 out of 5

"Easy to use once trained and i love the activity feed to check email activity"

What do you like best about HubSpot Sales Hub? I love the activity feed to check the engagement of my prospects as well as the ability to create email sequences with ease.

WM

Wellisya M

08/18/22

4 out of 5

"The best CRM I’ve ever known."

What do you like best about HubSpot Sales Hub? To seeing data closed lost and create company deals What do you dislike about HubSpot Sales Hub?

SA

Serge A

08/18/22

4 out of 5

"Hubspot does a good job of organizing your sales pipelines."

What do you like best about HubSpot Sales Hub? I like the user interface which allows for quick navigation. What do you dislike about HubSpot Sales Hub?

LJ

Luke J

08/18/22

4 out of 5

"Good experience, I would make minor adjustments"

What do you like best about HubSpot Sales Hub? ease of sequencing, and creating templates What do you dislike about HubSpot Sales Hub?

BD

Brieuc d

08/18/22

4 out of 5

"Easy to use, nice website, very intuitive."

What do you like best about HubSpot Sales Hub? Being able to send sequences out to multiple people at once and creating lists. It makes it very easy to do so. Also enabling to track emails, make meetings and see them directly in the app.

AU

Anonymous User

08/18/22

4 out of 5

"user friendly"

What do you like best about HubSpot Sales Hub? The dashboards and start tasks option. Makes it easier to go through everything I have to do. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].