NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

Add to compare

Starts from $45 / Month when Billed Yearly, also offers free forever plan

Start Free Trial

HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

Are you using HubSpot CRM?

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2001-2010 out of 3172

CK

Constance K

08/18/22

5 out of 5

"Everything you need from a CRM"

What do you like best about HubSpot Sales Hub? Very user-friendly and has a variety of tools that you can use depending on your follow-up style and type of business. What do you dislike about HubSpot Sales Hub?

DA

Deandra A

08/18/22

5 out of 5

"Hubspot is very user friendly and easy to navigate!"

What do you like best about HubSpot Sales Hub? The ability to complete tasks is very swift, I appreciate the layout helping to complete hefty amounts of tasks in a way that's not overwhelming.

KV

Katie V

08/18/22

5 out of 5

"Keep Important Projects on Your Radar!"

What do you like best about HubSpot Sales Hub? Utilizing the different features of Hubspot like tasks, notifications, and priority levels to stay organized and prioritize my workflow.

AU

Anonymous User

08/18/22

5 out of 5

"easy to organize"

What do you like best about HubSpot Sales Hub? Intuitive and user firendly system easy to self teach. Love the priority feature for tasks. What do you dislike about HubSpot Sales Hub?

TG

Tim G

08/18/22

4.5 out of 5

"HubSpot just works!"

What do you like best about HubSpot Sales Hub? Hubspot is intuitive and powerful. It's easy to train reps on yet powerful enough to pull detailed reports of valuable insights. What do you dislike about HubSpot Sales Hub?

AR

Anmol R

08/18/22

2.5 out of 5

"The software is great. But sometimes it irritates me."

What do you like best about HubSpot Sales Hub? Timely reminders, they're a life savior. What do you dislike about HubSpot Sales Hub?

BR

Bobby R

08/18/22

2.5 out of 5

"Hubspot is a great SMB CRM for sales and marketing teams, not overly complex and easy to use"

What do you like best about HubSpot Sales Hub? The simplicity and ease of use are the best aspects of the CRM. This provides scale at an affordable cost What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

2.5 out of 5

"Good for sequences and marketing"

What do you like best about HubSpot Sales Hub? The only thing I like about HubSpot is the ability to use sequences. I like that it's easy to set up a sequence for email automation, and I can see insights on the email metrics, such as clicks, opens, forwards, etc.

AU

Anonymous User

08/18/22

2.5 out of 5

"HubSpot is average"

What do you like best about HubSpot Sales Hub? Nothing a lot really, it at times becomes very slow and the system outage is quite a lot, at times its unscheduled and takes us by surprise. The interphase is very boring.

AT

angela t

08/18/22

5 out of 5

"Super System"

What do you like best about HubSpot Sales Hub? templates and the ease of use. I also love that the task feature and that it reminds me of what I need to do for the day

Free vendor scorecard

Evaluate HubSpot CRM objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score HubSpot CRM against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].