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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1991-2000 out of 3172

AM

Andrea M

08/18/22

5 out of 5

"Seamless integrations and easy to use!"

What do you like best about HubSpot Sales Hub? I really like that HubSpot offers e-Learning courses for anyone using HubSpot or if I need a refresher of some piece of the software. The steps to get anything done in HubSpot are easy to follow and make sense.

AU

Anonymous User

08/18/22

5 out of 5

"Great onboarding tool"

What do you like best about HubSpot Sales Hub? What I found most helpful was how this tool has an easy flow , often a change can be made as an individual account holder and you can understand where and how to do so without IT help

AU

Anonymous User

08/18/22

5 out of 5

"Transition to Hubspot has helped our company grow!"

What do you like best about HubSpot Sales Hub? The unlimited automation features, tracking emails and endless integrations with other products we use. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Have enjoyed using HubSpot and HubSpot calling. Their task feature is great to keep you on track."

What do you like best about HubSpot Sales Hub? I like the tasks feature the best. It helps keep me on track What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"HubSpot Sequences"

What do you like best about HubSpot Sales Hub? Super easy to use the sequence function to reach out to a large number of people all at once. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Great yet Easy"

What do you like best about HubSpot Sales Hub? The software is very easy to get familiar with. Been using it for a month no turning back. The filters help organize and increase productivity. It is my first and last CRM software.

FC

Fernanda C

08/18/22

5 out of 5

"Hubspot is pretty easy and help me a lot to organization my day."

What do you like best about HubSpot Sales Hub? The way the task are organized. Also, the integration with other platforms like Google Calendar, Slack... What do you dislike about HubSpot Sales Hub?

AR

Amber R

08/18/22

5 out of 5

"HubSpot is an amazing sales tool for any business"

What do you like best about HubSpot Sales Hub? That it links up to other apps! It is so useful that you can just quickly open LinkedIn via someone's profile on HubSpot. Also that it links to outlook and you can send and view emails without having to manually log them.

NS

Nick S

08/18/22

5 out of 5

"HubSpot - A Great Service to Aid with Your Leads!"

What do you like best about HubSpot Sales Hub? Very helpful for the organization of my calls, time, and relationships with my leads. What do you dislike about HubSpot Sales Hub?

FF

Frank F

08/18/22

5 out of 5

"Love the Interaction"

What do you like best about HubSpot Sales Hub? I love the fact that HupSpot integrates with Gmail, and Ring Central and automatically adds the notes to the client's file. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].