9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 1991-2000 out of 3172
PS
Paul S
08/18/22
Very good CRM with some flaws
HubSpot does some things like content promotion VERY well. It does a tremendous amount of things as a CRM, but it is wanting in terms of some features that come as standard with other CRMs such as tagging contacts, the ability to 'nurture' deals or contacts through a "Next Steps' feature out of the box, and some limitations with reporting. It is highly configurable and is constantly evolving with more features I give it 4 1/2 stars.
AU
Anonymous User
08/18/22
"Overall Good Experience"
What do you like best about HubSpot Sales Hub? The automations tools and performance tracking are easy to use. What do you dislike about HubSpot Sales Hub?
CE
Christian E
08/18/22
"Account Executive"
What do you like best about HubSpot Sales Hub? The capability to do everything i.e. building email sequences, in app calling, etc. Great UI and visibility on pipeline. Link scheduling! For sales it checks off just about all of my boxes so far.
JM
Judson M
08/18/22
"Easy to use and minimal learning curve. Email tracking and analyzing sales data is very useful."
What do you like best about HubSpot Sales Hub? Email tracking and logging as well as the sales data visuals are very helpful. The moble app is good for making calls. What do you dislike about HubSpot Sales Hub?
DJ
Domenico J
08/18/22
"Hubspot is a simple CRM software and it will be adapted in many ways"
What do you like best about HubSpot Sales Hub? The simplicity of the interface, the integration with some other softwares What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
08/18/22
"Hubspot is easy to use and customizable to the Data you want to track."
What do you like best about HubSpot Sales Hub? I like the amount of trackable fields that help me measure the progress of my sales. What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
08/18/22
"Organization and Navigation"
What do you like best about HubSpot Sales Hub? The most helpful thing about HubSpot is how easy it is to filter leads. What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
08/18/22
"Resourceful CRM, but could use some work on outreach initiatives"
What do you like best about HubSpot Sales Hub? The integration with Gmail and the simplicity in record keeping of contact What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
08/18/22
"Very easy to use"
What do you like best about HubSpot Sales Hub? Quick to learn and easy to navigate through. Integrates very well with other software we use to allow for a more informed sales approach
JW
Jake W
08/18/22
"Task organization"
What do you like best about HubSpot Sales Hub? As far as pipeline organization for sales goes, Hubspot is great. The tasking feature allows me to stay organized and on the ball for sending emails and making calls in a timely manner. It allows me to organize my tasks to contact people by timezone, a huge benefit when working in an industry with unofficial "no-call" hours.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].