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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1981-1990 out of 3172

TH

Tomás Hayes

08/20/22

1 out of 5

All my data is gone due to inactivity…

All my data is gone due to inactivity (210 days). Form was active on website. Didn't receive those notifications. Lost all info. Waste of time.

CF

Chad F

08/19/22

5 out of 5

"Very efficient and provides many tools to keep you on task"

What do you like best about HubSpot Sales Hub? The task queue makes it very easy to complete everything that needs to get done What do you dislike about HubSpot Sales Hub?

NK

Nathan K

08/19/22

5 out of 5

"Document Solutions Consultant"

What do you like best about HubSpot Sales Hub? Sequences, that help make email more efficient for mass prospecting What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/19/22

4 out of 5

"Great tool, room for improvement"

What do you like best about HubSpot Sales Hub? I appreciate the different features Hubspot offers such as sequences, templates, and different filters! What do you dislike about HubSpot Sales Hub?

IU

Ishan U

08/19/22

5 out of 5

"It creates difference between you and others because you will be updated by hubspot everyday"

What do you like best about HubSpot Sales Hub? The tasks system is very helpful in hubspot What do you dislike about HubSpot Sales Hub?

DM

Daniel M

08/18/22

4.5 out of 5

"Good experience"

What do you like best about HubSpot Sales Hub? Quite customizable, nice to track basic metrics and custom ones. It is also an intuitive tool. In addition, the support they give is quite fast and good.

AU

Anonymous User

08/18/22

2.5 out of 5

"HubSpot is average"

What do you like best about HubSpot Sales Hub? Nothing a lot really, it at times becomes very slow and the system outage is quite a lot, at times its unscheduled and takes us by surprise. The interphase is very boring.

AU

Anonymous User

08/18/22

2.5 out of 5

"Good for sequences and marketing"

What do you like best about HubSpot Sales Hub? The only thing I like about HubSpot is the ability to use sequences. I like that it's easy to set up a sequence for email automation, and I can see insights on the email metrics, such as clicks, opens, forwards, etc.

BR

Bobby R

08/18/22

2.5 out of 5

"Hubspot is a great SMB CRM for sales and marketing teams, not overly complex and easy to use"

What do you like best about HubSpot Sales Hub? The simplicity and ease of use are the best aspects of the CRM. This provides scale at an affordable cost What do you dislike about HubSpot Sales Hub?

AR

Anmol R

08/18/22

2.5 out of 5

"The software is great. But sometimes it irritates me."

What do you like best about HubSpot Sales Hub? Timely reminders, they're a life savior. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].