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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1981-1990 out of 3172

TH

Tomás Hayes

08/20/22

1 out of 5

All my data is gone due to inactivity…

All my data is gone due to inactivity (210 days). Form was active on website. Didn't receive those notifications. Lost all info. Waste of time.

AU

Anonymous User

08/19/22

4 out of 5

"Great tool, room for improvement"

What do you like best about HubSpot Sales Hub? I appreciate the different features Hubspot offers such as sequences, templates, and different filters! What do you dislike about HubSpot Sales Hub?

CF

Chad F

08/19/22

5 out of 5

"Very efficient and provides many tools to keep you on task"

What do you like best about HubSpot Sales Hub? The task queue makes it very easy to complete everything that needs to get done What do you dislike about HubSpot Sales Hub?

IU

Ishan U

08/19/22

5 out of 5

"It creates difference between you and others because you will be updated by hubspot everyday"

What do you like best about HubSpot Sales Hub? The tasks system is very helpful in hubspot What do you dislike about HubSpot Sales Hub?

NK

Nathan K

08/19/22

5 out of 5

"Document Solutions Consultant"

What do you like best about HubSpot Sales Hub? Sequences, that help make email more efficient for mass prospecting What do you dislike about HubSpot Sales Hub?

SP

Shalukumari P

08/18/22

5 out of 5

"filters"

What do you like best about HubSpot Sales Hub? I like the filters the most it helps me find the right person to talk to and make conversion What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"Best experience"

What do you like best about HubSpot Sales Hub? Easy to use functions, task, call, note, send emails, calls. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/18/22

5 out of 5

"User friendly and easy on the eyes"

What do you like best about HubSpot Sales Hub? Custom name your pipeline's as well as manage your work via tasks................................................................................................... What do you dislike about HubSpot Sales Hub?

KC

Kaila C

08/18/22

5 out of 5

"Amazing CRM!"

What do you like best about HubSpot Sales Hub? I absolutely love the tasks section! The deals section is also awesome because it's so easy to configure a contact/company to connect to the deal. Compared to competitors, HubSpot just makes everything so easy to use, easy to understand, and nothing in it ever feels daunting.

AN

Alyssa N

08/18/22

5 out of 5

"My business hub in Hubspot"

What do you like best about HubSpot Sales Hub? I can choose how I want my platforms organized and formatted. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].