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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1971-1980 out of 3172

DB

David B

08/24/22

5 out of 5

"Love it"

What do you like best about HubSpot Sales Hub? How it is easy to access customer database What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/24/22

5 out of 5

"I am very satisfied with the way the sales deals are organized"

What do you like best about HubSpot Sales Hub? All contacts, companies and deals are easy to find and able to be worked on by many different people and people can easily work together on tasks and different companies.

HH

Heather H

08/24/22

5 out of 5

"Hubspot helps you stay organized with your follow ups."

What do you like best about HubSpot Sales Hub? I like the way you can set tasks and search by tasks due today, in the future, and overdue tasks. What do you dislike about HubSpot Sales Hub?

KN

Karthikeyan N

08/24/22

4.5 out of 5

"Its easy to use and is user friendly"

What do you like best about HubSpot Sales Hub? The integration of the tools are very useful What do you dislike about HubSpot Sales Hub?

CJ

Carlos J

08/24/22

4 out of 5

"Not as good as Zendesk"

What do you like best about HubSpot Sales Hub? I like that it is very easy to use and to set up. The customer care is very helpful. Also do not need to invest much money to have a good service and options. I recommend it

RK

Rado K

08/24/22

3.5 out of 5

"Great way to organize leads"

What do you like best about HubSpot Sales Hub? It serves as a great database of leads and customers, we can register the deals making it a central database for our sales process.

IF

Isaac F

08/23/22

5 out of 5

"A lot of my friends could benefit from it."

What do you like best about HubSpot Sales Hub? I like how easy Hubspot is to use and how often I get updates. What do you dislike about HubSpot Sales Hub?

EM

Eva M

08/22/22

4.5 out of 5

"That's what I call an upgrade, mate!"

What do you like best about HubSpot Sales Hub? By using HS, communication within the company has improved massively. Not just the fact that you organize your own taks, but that you can mention other people within the organization in them so that the whole team is fully up to date.

JL

Joanna L

08/22/22

4 out of 5

"Hubspot CRM for all"

What do you like best about HubSpot Sales Hub? Easy to connect with other applications. What do you dislike about HubSpot Sales Hub?

NE

Noemie E

08/21/22

5 out of 5

"Hubspot. Any. Day."

What do you like best about HubSpot Sales Hub? I love Hubspot. It's extremely versatile, you can get so creative with it to make sure this perfectly aligns with your Sales Process. And if you're not sure what to do, the community is full of experts that are happy to share their knowledge.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].