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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1961-1970 out of 3172

AU

Anonymous User

08/30/22

4.5 out of 5

"HubSpot keeps me organized and helps track sales deals more efficiently."

What do you like best about HubSpot Sales Hub? HubSpot has an intuitive interface that allows for some customization as well. The software seems very streamlined and enables me to save time because of the layout.

GC

Gabe C

08/29/22

4.5 out of 5

"Hubspot super user review"

What do you like best about HubSpot Sales Hub? Most useful is being able to see everything all in one place. By everything I mean every contact conversion, every conversation, and every deal all in one spot on the contacts page

KF

Katleen F

08/29/22

4.5 out of 5

"Hubspot is a user friendly CRM platform"

What do you like best about HubSpot Sales Hub? My favorite thing about Hubspot is the huge library of helpful guides. If I don't know how to create something on the platform, I can quickly go to their guides which helps me create something in a matter of minutes. If you are new to using their CRM platform, their guides are extremely helpful.

KK

Kashif K

08/28/22

4.5 out of 5

"I never miss my follow ups"

What do you like best about HubSpot Sales Hub? The best part is I do not have to remember my follow-ups. Saves a lot of time and avoids the hassle of maintaining excel.

S

Samantha

08/28/22

5 out of 5

Industry Standard for Growing and Established Revenue Teams

Throughout my career from a coordinator to a director level position, I've used Hubspot as a marketing automation tool, a CRM, and for operational help in all processes on a revenue team. Hubspot's content, forums, certifications, and more have really enabled their own software as well as changed the way that people look for skills and top talent in a crazy hiring world. Hubspot is a leading platform and industry standard with top notch customer service ready to solved problems for their ...

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GA

Gokul A

08/26/22

4 out of 5

"Friendly CRM for Business Users"

What do you like best about HubSpot Sales Hub? I can easily figure out all the features by myself without relying on our IT team. What do you dislike about HubSpot Sales Hub?

CD

Crystal D

08/25/22

4 out of 5

"Using HupSpot for Sales"

What do you like best about HubSpot Sales Hub? It's organized and tells you what tasks you have due for the day, past dues, overdue, etc. You get the hang of it once you know how to use HubSpot.

GH

Greg H

08/25/22

4.5 out of 5

"An easy way to manage your prospects!"

What do you like best about HubSpot Sales Hub? The tasks tab is the one I use the most, and I love the layout. I can add as many tabs as I need to keep everything nice and organized. I set the tasks tab as my start-up page so I can get right to work!

SW

Steven W

08/25/22

5 out of 5

"Work Smarter and more Efficiently"

What do you like best about HubSpot Sales Hub? Using sequences, reminders to follow up. I also know what my customers are reading and engaging with. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/24/22

5 out of 5

"I am very satisfied with the way the sales deals are organized"

What do you like best about HubSpot Sales Hub? All contacts, companies and deals are easy to find and able to be worked on by many different people and people can easily work together on tasks and different companies.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].