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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1951-1960 out of 3172

JR

Justin R

08/31/22

5 out of 5

"Easy to use and mobile friendly"

What do you like best about HubSpot Sales Hub? Love the mobile app to access my contacts anywhere and the ease of integration with other services. What do you dislike about HubSpot Sales Hub?

KN

Kapil N

08/31/22

4.5 out of 5

"Simplicity with a click"

What do you like best about HubSpot Sales Hub? the best thing is how easily I am able to find email and contact details of prospects without buying premium or spending money for it. Apollo has really made my life simpler.

AU

Anonymous User

08/31/22

5 out of 5

"Overall a great product"

What do you like best about HubSpot Sales Hub? Callers are automatically identified, and their records instantly pops up What do you dislike about HubSpot Sales Hub?

CN

Chris N

08/31/22

5 out of 5

"Great web-based add-on CRM software that's easy to use!"

What do you like best about HubSpot Sales Hub? HubSpot is a great add-on/plug-in that's easy to use and provides great functionality/valuable metrics for our company. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/31/22

4.5 out of 5

"Easy to use, intuitive system."

What do you like best about HubSpot Sales Hub? It can integrate easily with other systems, and it's very user-friendly compared to what I was using previously. It also allows a lot of automation and gives you access to work flows.

AU

Anonymous User

08/31/22

3.5 out of 5

"Good, but I have nothing to compare it to"

What do you like best about HubSpot Sales Hub? We have been able to create a lot of custom properties and automation to fit our needs What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/31/22

3.5 out of 5

"Good, but I have nothing to compare it to"

What do you like best about HubSpot Sales Hub? We have been able to create a lot of custom properties and automation to fit our needs What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/31/22

4.5 out of 5

"I enjoy the HubSpot Sales / CRM program alot."

What do you like best about HubSpot Sales Hub? Ease of use. You are able to learn quickly to make the best use of the program. What do you dislike about HubSpot Sales Hub?

JM

Jakob M

08/31/22

4.5 out of 5

"HubSpot is a wonderful CRM for sales based orgs"

What do you like best about HubSpot Sales Hub? HubSpot's interface can be a bit daunting for new users, but HubSpot also offers highly detailed tutorials and exercises that make navigating the platform a breeze. There are so many different ways to run campaigns via HubSpot and its integrations. HubSpot shines for organizations with a relatively small-mid size total addressable market, but can also scale to fit a large TAM.

AU

Anonymous User

08/30/22

4.5 out of 5

"HubSpot keeps me organized and helps track sales deals more efficiently."

What do you like best about HubSpot Sales Hub? HubSpot has an intuitive interface that allows for some customization as well. The software seems very streamlined and enables me to save time because of the layout.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].