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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1941-1950 out of 3172

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AJ D

09/07/22

4.5 out of 5

"Very robust while still being simple to use"

What do you like best about HubSpot Sales Hub? Inbound scoring and ease of use. Do i still have to keep typing? Okay well i guess I also like the sleek design and easy to comprend tabs. It has made my life as the only sales person much easier.

TN

Terence Nicholson

09/05/22

1 out of 5

Difficult company to work with, others are simpler

I have been trying to get a simple answer to a question from Hubspot, however, they have a very restrictive process for helping onboard people. If they are not helpful at this early stage it does not bode well for the future.

SG

Sachin G

09/05/22

4 out of 5

"Desirable experience according to small size businesses"

What do you like best about HubSpot Sales Hub? Integration, reports & forecasting are the best. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/02/22

4 out of 5

"Hubspot is a great CRM, user friendly for AEs and SDRs"

What do you like best about HubSpot Sales Hub? I think that Hubspot has a great interface for final users. Its drag and drop feature for reports it's super useful for people how is not used to create reports.

JN

Jazmin N

09/02/22

5 out of 5

"Great Integration With a Thorough Experience"

What do you like best about HubSpot Sales Hub? The Sales Hub integration makes it easy to gain customer insight that can further guide product enhancements and allow our team to deliver above and beyond customer service.

AU

Anonymous User

08/31/22

5 out of 5

"HubSpot"

What do you like best about HubSpot Sales Hub? The sequences and workflows. It's a very user friendly CRM. What do you dislike about HubSpot Sales Hub?

KK

Kishore K

08/31/22

5 out of 5

"The Best Sales Tool I have ever used"

What do you like best about HubSpot Sales Hub? Monitoring the Contact Owners and the number of leads with them. Also Helps in segregate between the Sales Pipeline, Number of Deals Created, Deals Closed for that Month

MP

Manav P

08/31/22

5 out of 5

"Hubspot is the greatest CRM"

What do you like best about HubSpot Sales Hub? Hubspot sales is helpful in sales tools as well as CRM What do you dislike about HubSpot Sales Hub?

SS

Sid shah

08/31/22

5 out of 5

very good for a free software

very good for a free software. Integrations and all are good. contact form integration is good. interface should have more colors so that users can differentiate between so many features packed.

AC

Ara Catchatoorian

08/31/22

5 out of 5

HubSpot Helped Us Automate and Scale Our Business With Ease!

HubSpot has been a huge help in our organization and thanks to our local HubSpot agency partner, World Light Media, I have been able to grow from a intermediate to expert user and manager. HubSpot's marketing automation, CRM, communications, appointment, and reporting tools have helped us increase efficiency and scale our business. HubSpot is an absolute must have for any company wishing to grow and do more with less effort!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].