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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1931-1940 out of 3172

AU

Anonymous User

09/07/22

3.5 out of 5

"Solid, lot's of room for improvement"

What do you like best about HubSpot Sales Hub? It is easy to use and get people on it right away. What do you dislike about HubSpot Sales Hub?

JJ

Josh J

09/07/22

3.5 out of 5

"It could be more user friendly"

What do you like best about HubSpot Sales Hub? I like the capabilities and features. Along with the auto dialer. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/07/22

3.5 out of 5

"Solid, lot's of room for improvement"

What do you like best about HubSpot Sales Hub? It is easy to use and get people on it right away. What do you dislike about HubSpot Sales Hub?

JJ

Josh J

09/07/22

3.5 out of 5

"It could be more user friendly"

What do you like best about HubSpot Sales Hub? I like the capabilities and features. Along with the auto dialer. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/07/22

4 out of 5

"So many possibilities with Hubspot!"

What do you like best about HubSpot Sales Hub? Hubspot has a sometimes overwhelming amount of features and possibilities. Tasks and meetings are excellent and very user-friendly. The ticket system has provided some amazing efficiencies for Customer Experience teams.

LH

Lizzie H

09/07/22

4.5 out of 5

"Comprehensive and Easy to Use!"

What do you like best about HubSpot Sales Hub? It's a great way for our Sales and Marketing teams to collaborate on shared goals for the Sales team and track results tied to Marketing campaigns. We were Salesloft customers before, and the HubSpot tools greatly outshine the Salesloft capabilities.

GE

Gabe E

09/07/22

4.5 out of 5

"Great Tool to Drive Revenue and coaching"

What do you like best about HubSpot Sales Hub? The sequencing and conversation intelligence aspects What do you dislike about HubSpot Sales Hub?

SM

Susan M

09/07/22

4.5 out of 5

"A great solution to begin visualizing your sales deals"

What do you like best about HubSpot Sales Hub? Sales Hub allows us to see what deals or opportunities we have currently. Before HubSpot, we had no true way of tracking deals. Everything was done in our ERP as quotes - but no way to see potential to close, dollar amounts or anything else. While some improvements are necessary, it's been great to have. Adoption has been ongoing as we incorporate multiple types of sales opps within our organization.

AU

Anonymous User

09/07/22

4.5 out of 5

"Feature rich and user friendly"

What do you like best about HubSpot Sales Hub? Easy dashboarding and even easier tracking of deals. Love the customizability of just about everything. HubSpot Academy also makes it easy to learn new features even if you aren't familiar with a field.

GK

Gayan K

09/07/22

4.5 out of 5

"Hubspot sales hub review"

What do you like best about HubSpot Sales Hub? most user friendly AI driven tool ,so much easy to integrate with other tool like lusha ,apollo ,etc one click you can added, manage contact detalis

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].