9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 1931-1940 out of 3172
MH
Michael H
09/07/22
"Overall a great product but with some key missing features"
What do you like best about HubSpot Sales Hub? I do like that there is a very robust free service that allows teams to get an understanding of how valuable a CRM can be without having to make a massive commitment. I also feel that it is one of the better looking CRMs on the market
AU
Anonymous User
09/07/22
"So many possibilities with Hubspot!"
What do you like best about HubSpot Sales Hub? Hubspot has a sometimes overwhelming amount of features and possibilities. Tasks and meetings are excellent and very user-friendly. The ticket system has provided some amazing efficiencies for Customer Experience teams.
AU
Anonymous User
09/07/22
"Hubspot for the automation rescue!"
What do you like best about HubSpot Sales Hub? With the automation possibilities, the tool makes my life much much easier. Set it and forget it! What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
09/07/22
"Solid, lot's of room for improvement"
What do you like best about HubSpot Sales Hub? It is easy to use and get people on it right away. What do you dislike about HubSpot Sales Hub?
GT
Grant Tomkins
09/07/22
I find it awful
I find it awful. Totally utterly oppressive
DB
Dem Bessette
09/07/22
Overly big, complex, and expensive!
Overly big, complex and expensive. It takes too long to add any new contacts and the internal email system is garbage. The software is non-customizable, and the cost adds up quickly when you add more contacts. It's pricing is predatory to SMBs. One of the worst CRM software on the market.
GE
Gabe E
09/07/22
"Great Tool to Drive Revenue and coaching"
What do you like best about HubSpot Sales Hub? The sequencing and conversation intelligence aspects What do you dislike about HubSpot Sales Hub?
LH
Lizzie H
09/07/22
"Comprehensive and Easy to Use!"
What do you like best about HubSpot Sales Hub? It's a great way for our Sales and Marketing teams to collaborate on shared goals for the Sales team and track results tied to Marketing campaigns. We were Salesloft customers before, and the HubSpot tools greatly outshine the Salesloft capabilities.
SM
Susan M
09/07/22
"A great solution to begin visualizing your sales deals"
What do you like best about HubSpot Sales Hub? Sales Hub allows us to see what deals or opportunities we have currently. Before HubSpot, we had no true way of tracking deals. Everything was done in our ERP as quotes - but no way to see potential to close, dollar amounts or anything else. While some improvements are necessary, it's been great to have. Adoption has been ongoing as we incorporate multiple types of sales opps within our organization.
GK
Gayan K
09/07/22
"Hubspot sales hub review"
What do you like best about HubSpot Sales Hub? most user friendly AI driven tool ,so much easy to integrate with other tool like lusha ,apollo ,etc one click you can added, manage contact detalis
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].