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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1911-1920 out of 3172

JJ

Jean J

09/07/22

5 out of 5

"Have used Hubspot since 2014 and keep learning more I can do with it"

What do you like best about HubSpot Sales Hub? It keeps all the information we need about deals in one place, and we can connect related custom objects that give us a full picture of our process.

VV

Veronica V

09/07/22

5 out of 5

"Sign up, jump right in and work!"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is simple to use, has many functional options, and makes gathering data and enabling the sales team a breeze.

AU

Anonymous User

09/07/22

5 out of 5

"Oustanding from Day 1"

What do you like best about HubSpot Sales Hub? I love how easy it was to get going and what an immediate impact HubSpot had in giving us all the tools we need to run the business right away!

AU

Anonymous User

09/07/22

5 out of 5

"You can not remember it all, but HubSpot can"

What do you like best about HubSpot Sales Hub? It is an easy way to keep track of what is happening in the world of my accounts. It helps me share info with my colleagues that work on shared accounts.

SA

Shawne A

09/07/22

5 out of 5

"HubSpot CRM Excellence"

What do you like best about HubSpot Sales Hub? The CRM is user friendly and great for marketing and Sales. What do you dislike about HubSpot Sales Hub?

JC

Jeffrey C

09/07/22

5 out of 5

"Easy to use, quick to learn"

What do you like best about HubSpot Sales Hub? I think the ease of the interface is great for my usage What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/07/22

5 out of 5

"Fantastic marketing platform for Sales users"

What do you like best about HubSpot Sales Hub? HubSpot is an easy to use platform that makes it clear and concise for the Sales executive. With the Marketing influence, it keeps both departments engaged and focused on the same goal.

AH

Abigail H

09/07/22

5 out of 5

"Self taught admin"

What do you like best about HubSpot Sales Hub? I like the workflows the most. Having the ability to automate our process has increased tracking. It also helps my sales team keep track of their deals and customers that need attention. They also love the email tracking feature so they can see when prospects open their email.

YF

Yaiza F

09/07/22

5 out of 5

"Smooth and customizable CRM (10/10)"

What do you like best about HubSpot Sales Hub? It is a very customizable CRM. Having the possibility to add, modify, merge, clone... properties makes it really aligned with any sales department's objectives. The automation possibilities are also almost infinite so sales teams save lots of time.

AU

Anonymous User

09/07/22

5 out of 5

"Great for AE's!"

What do you like best about HubSpot Sales Hub? Deal functionality is probably most useful/helpful. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].