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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1891-1900 out of 3172

CB

Ciara B

09/08/22

4 out of 5

"Building Process & Creating Ease"

What do you like best about HubSpot Sales Hub? The most helpful part of HubSpot for our team is being able to have all of our partners and customers in one place to track and keep notes on in order to market appropriately and keep things personal.

MA

Miriam A

09/08/22

3.5 out of 5

"Newer Admin User"

What do you like best about HubSpot Sales Hub? I like the ability to track information and that we have visibility to all interactions with customers. What do you dislike about HubSpot Sales Hub?

CB

Charles B

09/08/22

4.5 out of 5

"Hubspot is an amazing CRM tool that hostour website and allows us to manage accounts"

What do you like best about HubSpot Sales Hub? Ease of use and constant improvements to the platform What do you dislike about HubSpot Sales Hub?

NL

Nikita L

09/08/22

4.5 out of 5

"HubSpot Sales Empowering Sales Teams of Any Size"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is the most versatile and customizable tool on the market, and it's user-friendly. What do you dislike about HubSpot Sales Hub?

AS

Andres S

09/08/22

4.5 out of 5

"Simple. Customizable. Powerful."

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub has been the catalyst for our digital transformation! It can be tailored to business needs and works well when integrated with marketing systems, whether HubSpot or other solutions. In addition, their abundance of training/educational content via blogs or their own "HubSpot academy" makes it easy to learn/onboard. I highly recommend HubSpot Sales Hub to anyone that wants a smart and highly customizable CRM that can open a new ...

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DQ

Diabetes Qld

09/08/22

3 out of 5

I have used other apps where once a…

I have used other apps where once a hashtag is used in a social post, it is saved for future use. Can HubSpot also do that for various channels? Saves a lot of time writing hashtags again and again, especially for Instagram and LinkedIn.

MA

Miriam A

09/08/22

3.5 out of 5

"Newer Admin User"

What do you like best about HubSpot Sales Hub? I like the ability to track information and that we have visibility to all interactions with customers. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/08/22

3.5 out of 5

"New HubSpot Sales Hub Administrator and User"

What do you like best about HubSpot Sales Hub? Seamless integration with marketing and multiple verticals within our organization. What do you dislike about HubSpot Sales Hub?

MM

Misti M

09/08/22

4 out of 5

"Excited to have HubSpot elevate our sales & marketing approach!"

What do you like best about HubSpot Sales Hub? Love being able to create reports that drill down to the data, showing revenue actuals vs. projections. Being able to track all prospect activity in HubSpot is a particularly critical feature that benefits our sales and marketing teams as well as helps us understand our customer journey.

AU

Anonymous User

09/08/22

4 out of 5

"Good tool"

What do you like best about HubSpot Sales Hub? ease of basic use easy to install lots of features to help stramline processes What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].