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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 1881-1890 out of 3172

JB

Jerrika B

09/09/22

5 out of 5

"Love the usability"

What do you like best about HubSpot Sales Hub? I love how it is easy to show people how to use it and train the team What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/09/22

5 out of 5

"Unlike any CRM trying to be Salesforce"

What do you like best about HubSpot Sales Hub? Usability and sales enablement tools for a growing team What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/09/22

5 out of 5

"Sales Hub simplifies our multiple busines sales"

What do you like best about HubSpot Sales Hub? Ability to run multiple LOB's in a single instance. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/09/22

5 out of 5

"Amazing!"

What do you like best about HubSpot Sales Hub? The deal stages make everything easy to track What do you dislike about HubSpot Sales Hub?

HR

Harry R

09/09/22

4 out of 5

"Great tool"

What do you like best about HubSpot Sales Hub? Using the tasks feature to arrange my day. What do you dislike about HubSpot Sales Hub?

ME

Michael E

09/09/22

5 out of 5

"Sales Hub is the best tool for staying organized"

What do you like best about HubSpot Sales Hub? The automation sequences, pipeline deal records, and custom reports make closing business a breeze! What do you dislike about HubSpot Sales Hub?

MM

Mike M

09/09/22

4 out of 5

"Sales Hub"

What do you like best about HubSpot Sales Hub? Sales Hub can be customized without any code What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/09/22

4 out of 5

"Good CRM once you tailor notifications to your needs"

What do you like best about HubSpot Sales Hub? You can keep better track of your customer interactions: Record conversations and have them AI transcribed, you can also add notes to the calls and the team can get to know that the customer was contacted.

MM

Misti M

09/08/22

4 out of 5

"Excited to have HubSpot elevate our sales & marketing approach!"

What do you like best about HubSpot Sales Hub? Love being able to create reports that drill down to the data, showing revenue actuals vs. projections. Being able to track all prospect activity in HubSpot is a particularly critical feature that benefits our sales and marketing teams as well as helps us understand our customer journey.

AU

Anonymous User

09/08/22

4 out of 5

"Good tool"

What do you like best about HubSpot Sales Hub? ease of basic use easy to install lots of features to help stramline processes What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].