9.1
Spot Score
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 1831-1840 out of 3172
BP
Biswajit P
09/30/22
"If you wan to manage your sales platform like a pro go for Hubspot."
What do you like best about HubSpot Sales Hub? Easy to use, Easy to integrate, easy to run automated campaign What do you dislike about HubSpot Sales Hub?
C
Claire
09/29/22
URL inclusion
It seems that you now need to include the URL in Facebook and LinkedIn social posts. Previously you could remove the URL before scheduling and the posts would still link through to the article/page
N
Noha
09/29/22
HubSpot's software helps grow our…
HubSpot's software helps grow our business. The CRM organizes contacts and deals while automating tasks like email. Analytics provide insights to improve marketing and sales. Support is fast and knowledgeable when needed. Overall a valuable tool for small businesses.
DE
Dave E
09/29/22
"Hubspot integration"
What do you like best about HubSpot Sales Hub? Integration with HubSpot works well and allows us to manage our database more efficiently What do you dislike about HubSpot Sales Hub?
VP
Vara P
09/29/22
"Reliable CRM HubSpot"
What do you like best about HubSpot Sales Hub? Seemless flow while using the CRM and other features What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
09/29/22
"marketing focused"
What do you like best about HubSpot Sales Hub? email integration is clean and the ui is nice What do you dislike about HubSpot Sales Hub?
VP
Vara P
09/29/22
"Reliable CRM HubSpot"
What do you like best about HubSpot Sales Hub? Seemless flow while using the CRM and other features What do you dislike about HubSpot Sales Hub?
G
Ghita
09/29/22
Need to have more flexible workflows…
Need to have more flexible workflows and reports + need to be able to hide deal stages depending on views
TK
Tomasz Kłusak
09/29/22
Web Developer Experience
If you need simple CMS marketers can use then Hubspot is great tool. Although, if you need something more flexible, your business is growing, you need to scale up your site and user experience on it, choose something different. The HS's performance is poor and you can't do much about it. If your users are placed in EU or Asia then except 1s - 1.5s TTFB. Going deeper into performance, they don't respect google cache policy (and you can't change it ofc) so you will always get couple points ...
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J
Jess
09/29/22
Incredibly user friendly & customisable
Since swapping from Salesforce (don't bother) to HubSpot around 18 months ago it has really helped to streamline all our processes in the business including the customer journey. The support is quick and helpful, the software is incredibly user friendly, as well as customisable.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].